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Customer Service Officer

Customer Service Officer

Rise MerchandiseCouncil of the City of Sydney, New South Wales, Australia
10 days ago
Job description

Direct message the job poster from Rise Merchandise

Human Resource Manager | Merchandising | Retail & Wholesale Distribution Logistics

Company Description

Rise Merchandise is a leading provider of high-quality merchandise and promotional products. With a focus on innovation and customer satisfaction, we have established a strong reputation in the industry. Our team of passionate and dedicated professionals work together to deliver exceptional results for our clients. We own Golf Motion and Custom Wizard and pride ourselves with excellent quality and craftsmanship. Our key clients include leading banks, airlines, and private schools.

Do you want to build your career within the merchandising industry with a leading merchandising company ?

Rise Merchandise (Parent company of Golf Motion & Custom Wizard) is excited to expand our growing team, that prides itself on delivering exceptional service to clients. We’re on the lookout for dynamic and energetic Customer Service Officers who are passionate about providing excellent support.

This exciting opportunity allows you to make a real impact every day by delivering vital administrative and sales support to both internal teams and external clients, while building a career with long-term progression.

✨ What’s in it for you?

  • Full-time permanent position with a small office team
  • Join a leader in the merchandising industry
  • Offices in Arncliffe with free onsite parking for head office staff
  • Excellent pathway into merchandising and long-term career growth
  • Supportive, professional, and fast-paced team environment

📝 Key Responsibilities

  • Provide high-quality administrative support to internal teams and clients
  • Manage purchase orders, finalize invoices, and action customer service / email query leads as required
  • Handle inbound and outbound client calls, resolving queries effectively
  • Ensure compliance with industry standards and company policies
  • Contribute to ongoing process improvements with cross-functional teams (based nationwide, Macedonia and Philippine’s)
  • Strong administrative and customer service skills (experience in retail, administration, and printing highly regarded)
  • Excellent communication and relationship management skills
  • Strong attention to detail and ability to multitask in a fast-paced environment
  • Full permanent working rights in Australia
  • If you’re ready to launch your career in a merchandising head office and join a supportive team , apply today or alternatively contact our Human Resource Manager for further details, shahala@risemerch.com.au

    Seniority level

    Entry level

    Employment type

    Full-time

    Industries

    Retail

    Referrals increase your chances of interviewing at Rise Merchandise by 2x

    North Sydney, New South Wales, Australia (5 months ago)

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    Customer Service Officer • Council of the City of Sydney, New South Wales, Australia

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