Building Support Coordinator

Love Where You Work!!!

Metricon Homes, Australia’s largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award-winning living solutions for Australian families.

Based in our Kialla (Shepparton) Office, you will proactively manage customer expectations by ensuring they are regularly updated on the status of their home during the building process. Enjoy working with our experienced Site Managers to get our customers to settlement with minimal touch points whilst entering everything in our Clickhome Database to drive the jobs through.

Responsibilities

• Proactively managing customer expectations by ensuring clients are regularly updated of the status of their home during the building process
• Effectively communicating and maintaining the professional link between Metricon clients and site personnel to ensure feedback and resolution
• Maintain customer files with relevant contract, variations and other required documentation
• Creating workflow, completing tasks as they arise
• Provide all relevant documentation including compliance certificates to nominated Building Inspector
• Confirm with Site Manager that inspections are complete in order to achieve occupancy permits
• Coordinate the installation of gas line / meter with authority using CPT reports
• Coordinate electricity disconnection with service provider upon settlement
• Ensure all the information kept in the database is correct and up to date (client details)
• Completing and managing data entry and report compilation
• Maintain and constantly develop thorough knowledge of Metricon products, services and processes in order to confidently interact with clients.

Benefits

Qualifications

Proven ability to work in a pivotal customer contact role in a customer focused, time critical working environment

If you feel you have the knowledge, skills and experience to excel in this role, then apply with your Cover Letter and Resume.

This role requires a national police check to be undertaken by the successful candidate.

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