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Technical Consultant

Technical Consultant

HIDCity of Melbourne, Victoria, Australia
28 days ago
Job description

Overview

Technical Consultant role at HID. HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely. HID is a high-tech software company with a global presence and a focus on Physical Access Control Solutions (PACS).

Responsibilities

  • Assist clients with integration of Mobile SDKs (Android & iOS) and Origo APIs.
  • Collaborate with developers to implement or review new features and ensure alignment with certification criteria.
  • Perform technical audits, interoperability testing, and security assessments.
  • Provide hands-on guidance during deployment, troubleshooting, and optimization phases.
  • Document technical requirements, validation outcomes, and best practices.
  • Partner with internal teams (Product, Engineering, Security, Support) to ensure consistent delivery standards.
  • Lead technical validation of partner and solutions for Solution Certification.
  • Conduct developer enablement sessions and workshops when needed.
  • Stay updated on platform changes, emerging technologies, and certification frameworks.

Qualifications

Education

Education and / or Experience

  • Bachelor's degree in Computer Science, Information Technology, BSc computer science or a related field.
  • 1 – 3 years of experience in technical consulting, solution engineering, or software integration.

    • Skills

    Language Skills

  • Ability to effectively communicate in the English language, both verbally and in writing. Any other regional language is a bonus.
  • Ability to read and interpret technical journals, specifications, international technical standards, etc.

    • Computer Skills

  • Familiarity with Agile development methodologies.
  • Strong experience with RESTful APIs, mobile app development (Android & iOS), and cloud platforms.
  • Excellent problem-solving, communication, and client interaction skills.
  • Experience with tools such as Postman, Git, JIRA, and Confluence.
  • Ability to work cross-functionally with Product, Support, Security, and Engineering teams.

    • Work Environment & Requirements

  • Work environment primarily in an office setting for at least 3 days a week.
  • The home office for remote work should be a well-defined space with necessary technology to perform duties.
  • Compliance to HID Global policies related to Quality, Security, Safety, Business Continuity, and Environmental systems.
  • Travel and fieldwork, including international travel may be required. Therefore, employee must possess, or be able to acquire a valid passport.
  • Must be legally eligible to work in the country in which you are hired.

    • What we can offer you

  • Competitive salary and rewards package
  • Competitive benefits and annual leave offering, enabling work-life balance
  • A vibrant, welcoming & inclusive culture
  • Extensive career development opportunities and resources to maximize your potential
  • To be part of a global organization pioneering hardware, software and services that enable secure interactions

    • Why apply?

  • Empowerment : You’ll work as part of a global team in a flexible work environment, with opportunities to grow your expertise.
  • Innovation : We welcome ideas, including flexible work arrangements, job sharing or part-time opportunities.
  • Integrity : You are results-oriented, reliable, and straightforward; we value authenticity and inclusion.

    • HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.

    HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds and perspectives. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering mutual respect and inclusivity. If you require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com.

    We make it easier for people to get where they want to go. HID is part of the ASSA ABLOY Group, a global leader in access solutions. We value diverse perspectives and encourage growth within local, regional, or international roles.

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    Technical Consultant • City of Melbourne, Victoria, Australia