Specialist Training & Content

talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

WHO ARE WE?

Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.

We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.

Here at talabat, we are building a high performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi great place to work award winner.

Responsible for translating needs and performance requirements into behaviorally-based learning products, with a view to designing and developing the content and materials that will enable learners, trainers and other stakeholders to achieve those outcomes for online, face-to-face, and micro credential courses.

Partner with different stakeholders to scope needs, training and language differences for target operating units and audiences.

Design and Develop – using instructional design models (ISD-ADDIE, SAM, Agile) to develop blended learning curriculum.

Conduct training discovery sessions with stakeholders and Subject Matter Experts including necessary front-end analysis to clearly define program and training outcomes, solutions, and success measures.

Design and develop – instructor guides, participant materials, assessments, eLearning.

Manage and maintain training content in the Learning Management System and other online repositories.

Present / train the content to trainers in train-the-trainer sessions.

Dealing with Internal stakeholders : Operations- Capacity 100% - No External stakeholders.

Qualifications

• Bachelor’s degree in Education, Instructional Design, Learning Technologies, or any related field.
• 3+ years of experience in instructional design or learning content development, preferably in a corporate or SSC environment.
• Proven experience designing learning materials for both online and in-person delivery.
• Strong understanding of adult learning principles, ADDIE, and modern instructional design methodologies.
• Experience using e-learning authoring tools (e.g., Articulate Storyline, Rise, Captivate, or similar).
• Proficiency with Learning Management Systems (LMS) and multimedia design tools.
• Excellent communication, collaboration, and project management skills.
• Detail-oriented with the ability to manage multiple projects under tight deadlines.

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