Portfolio Manager - Home Division

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As Portfolio Manager , you’ll be at the heart of this mission in our Rockhampton region. You will be driving the operational service delivery of our Supported Independent Living (SIL) homes within this portfolio region with precision and compassion. You’ll foster a dynamic, person‑centred team culture where staff are empowered to think creatively, solve challenges, and bring personalised client plans to life. It’s about more than just service delivery—it’s about creating sustainable, customer‑first experiences that truly make a difference. This role ensures high‑quality service delivery, recruitment & supervising staff, and ensuring staff compliance and quality client care.

Our Home services are designed to champion independence for people with disability. Our Residential home services offer to the participants a flexible, tailored living arrangement that aligns seamlessly with individual NDIS plan, personal goals, and the needs of their families and carers. Whether it’s a quiet space to call their own or a vibrant shared home, we make sure every detail supports a life of choice, dignity, and connection.

This role will manage the day‑to‑day of 4‑6 SIL homes based in Rockhampton. Experience in service delivery within the disability sector is highly regarded and a qualification in human services degree is preferred. Strong middle‑management leadership skills are required to succeed in this role.

Key Responsibilities

• Advocate for the implementation and ongoing application of Human Rights for people with disability
• Ensure consistency of service delivery experience by encouraging continuous improvement, adherence to practice guidelines and organisational policy and procedure
• Support direct reports in the resolution of escalations and concerns from families, carers and advocates for customers
• Manage end‑to‑end staff performance management activities, supported by Home Site supervisors, including performance reviews, KPI implementation and escalation of ongoing performance issues
• Recruit, develop and retain a qualified workforce within the Portfolio to ensure teams are committed to person‑centric supports, social inclusion, and establishing a professional relationship with individuals

What You Will Bring To The Role

Compliance Required

Benefits

Job Details

About Endeavour Foundation

At Endeavour Foundation we have been committed to helping people with disabilities for over 70 years. Our purpose is straight forward, to turn possibilities into reality. Our commitment extends to creating an inclusive culture, fostering employee growth, learning and optimal performance. Our team embodies our purpose daily, embracing diverse ideas and perspectives that enrich our culture.

Intrigued? We’d love to hear from you. Please click "apply" to submit your application and join today!

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