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Business Manager - Richard Lindsay & Associates
Business Manager - Richard Lindsay & AssociatesProVision Eyecare • City of Melbourne, Victoria, Australia
Business Manager - Richard Lindsay & Associates

Business Manager - Richard Lindsay & Associates

ProVision Eyecare • City of Melbourne, Victoria, Australia
13 days ago
Job description

Richard Lindsay & Associates

Salary : $90,000 commensurate with experience

Richard Lindsay & Associates is a well-established optometry practice known for its contact lens specialty and complex case management. We have built a reputation for exceptional patient care, a collaborative workplace, and leadership in contact lens education and training.

Full Time, Balwyn North, VIC

Business Manager

Richard Lindsay & Associates is a well-established optometry practice known for its contact lens specialty and complex case management. We have built a reputation for exceptional patient care, a collaborative workplace, and leadership in contact lens education and training.

We are seeking an experienced Business Manager to lead our people, finance, and operational functions within a supportive, close knit team.

About The Role

This is a hands on leadership role responsible for the smooth day to day running of the practice, with a strong focus on HR, financial administration, and business support. Working closely with the business owner, you will play a key role in supporting both the team and the wider operation.

Key Responsibilities

HR and people management

  • Oversee payroll, superannuation, and tax compliance
  • Provide leadership, guidance, and support to the team
  • Support recruitment, onboarding, performance conversations, and staff development

Financial administration

  • Manage bookkeeping, budgeting, and financial reporting
  • Ensure accurate, compliant financial processes and records
  • Liaise with external accountants and providers as needed
  • Operational and practice support

  • Support general practice administration and front of house operations when needed
  • Liaise with external suppliers and service providers
  • Troubleshoot IT issues and drive efficiency improvements across the clinic
  • About You

    You are an experienced Practice Manager or Retail Manager with a proven track record leading teams in a busy environment. You balance commercial performance with an excellent client experience, and you enjoy setting standards, developing people, and creating smooth systems.

    You will bring

    Leadership and team development

  • Proven ability to lead, mentor, and support teams
  • A calm, inclusive leadership style that lifts service standards
  • Commercial and operational capability

  • Experience improving workflows, performance, and sustainable growth
  • Confidence contributing to marketing and strategic initiatives where needed
  • Practical, solutions focused approach to daily operations
  • HR And Finance Experience

  • Demonstrated experience with payroll, superannuation, tax compliance, and administration
  • Confidence owning HR processes and financial oversight
  • Client Experience And Reputation

  • Commitment to a high touch, personalised patient experience
  • Understanding of how to maintain service excellence in a fast paced environment
  • Additional Attributes

  • Experience in medical, health, or allied health is helpful but not essential
  • Excellent communication, problem solving, and customer service skills
  • If you're looking for a fulfilling role in a welcoming practice where you can make a real impact, we’d love to hear from you! Apply now by submitting your resume and cover letter.

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    Business Manager Richard Lindsay Associates • City of Melbourne, Victoria, Australia

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