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Data Engineer

The Lookout WayAustralia

14 days ago

Job description

Direct message the job poster from The Lookout Way

We were founded in 2020 to uplift the delivery of care by combining transformative technology with industry experience. Our origin lies in addressing the challenges faced by in-home Aged Care service providers.

Our flagship product, Lookout, is an all-in-one Software as a Service platform designed to equip service providers and their clients with tools and oversight to optimise in-home care delivery for quality and profitability.

We are headquartered in Brisbane, Australia, and our team and customers come from all over Australia.

About the role

You will help our customers optimise their service delivery for quality and profitability by making platform data accessible and approachable. This will include maintaining data pipelines, cloud infrastructure, and product integrations powering our Analytics and BYOBI product add-ons. This role requires someone who is passionate about providing exceptional service for our customers and their Business Analysts.

Responsibilities

Design, build, test and maintain data pipelines and warehouses
Build, test, and maintain the Metabase integration that we use to provide our Lookout Analytics dashboards add-on.
Design, deploy, and manage AWS and Heroku infrastructure to support our data pipelines, product integrations, and internal tools.
Monitor and maintain cloud infrastructure. This includes setting up logging and alerts for all components (we currently use Datadog for monitoring) and updating our customer-facing page status.
Implement and manage Infrastructure as Code (IaC) using Terraform
Automate provisioning and configuration with GitHub Actions. This also includes security hardening and testing configuration.
Maintain public facing documentation to empower Business Analysts and system integrators to use our product add-ons. This includes consulting with Business Analysts for continuous improvement.
Ensure compliance with SOC 2 such as data governance and security policies.

About you

Your Qualifications, Skills and Experience

Bachelor's Degree in Computer Science or equivalent.

3+ years in a similar role.

Proven experience with PostgreSQL. Some experience with other database engines such as SQL Server, OneLake, Clickhouse, etc. would be nice to have.

Proven experience with ETL technologies including SQL, Python, and dbt. Dagster and Fivetran would be highly desirable.

Proven experience with DevOps including deploying, security hardening, monitoring, and logging on top of AWS. Heroku or Azure would be nice to have.

BI experience is highly desirable, especially with Metabase.

Software engineering experience is highly desirable, especially with Ruby on Rails.

Governance and security experience highly regarded

Your Mindset

Focused on building and maintaining trust in relationships.

Collaborative with a strong ability to clearly communicate complex ideas to relevant stakeholders.

Customer-centric and proactive.

Security conscious with the ability to maintain a strong awareness of data security risks and prioritising protecting sensitive information.

What’s in it for you?

The way we work and the perks we offer are designed to help you live a fulfilling life. Some of us start late, and some of us finish early. We overlap for most of the day, and we work a regular week where overtime is rare. Our work is meaningful, and the problems we solve are interesting. We like coming to work and working together, but we're parents, carers, siblings, friends, students, athletes, dancers, gamers, writers, gardeners, and hobbyists with a life away from work too.

You’ll work remotely from anywhere in Australia as long as you have a stable internet connection and a comfortable setup. We also have offices throughout the country for face-to-face contact.

You will get an annual $500 health and well-being allowance to spend on anything contributing to your health and well-being away from work.

On top of the standard 4 weeks of annual leave, after your second year, you will accumulate an additional day of annual leave each year you are with us. You will also have access to our Pandemic Leave policy and have the chance to purchase additional annual leave.

Access to our employee assistance programme, where you can receive free confidential and professional counselling.

Parental leave benefits – All caregivers who are eligible for the government’s paid parental leave scheme will receive top-up wage payments. Additionally, primary caregivers will receive top-up superannuation payments for their first year of unpaid parental leave.

One free membership plan with our sibling company, Five Good Friends, to gift to a loved one. This covers the Care Management fees could be worth more than $7000 / yr depending on the package level they have.

Working for a company that has an employee engagement score of 90%.

And… after 5 years of continuous service, you will receive a trip to Okinawa, Japan - the community that inspired the creation of The Lookout Way and Five Good Friends. Costs of your return economy airfare, 5 nights in hotel accommodation and airport transfers will be paid.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology and Engineering

Industries

Software Development and Health and Human Services

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