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Venue Host - Shell House

Venue Host - Shell House

The Point GroupSydney, Australia
10 days ago
Job description

Join one of Australia's leading Hospitality groups

  • Fantastic CBD location
  • Part of our Guest Experience Team
  • ABOUT THE ROLE

You are the first impression to our guests, and the face of Shell House. This begins with the initial warm and engaging welcome, through the entire sequence of service and big friendly goodbye!

This position requires an employee to take direction from management, work in a professional and fast paced environment and communicate well with all guests and fellow employees.

  • Thorough understanding of all available food and beverage menu items.
  • Thorough understanding of the order or service, and execution in a timely and accurate manner to achieve superior service delivery.
  • Delivery of exceptional and professional guest service, ensuring all guests receive the high standard of service required, at all times.
  • You will be hosting across all Shell House venues
  • WHAT WE ARE LOOKING FOR
  • Experience in this role, or similar, working in a quality establishment / business

    Strong knowledge of food, wine and other beverages

    Excellent customer service skills

    Passionate about customer service & hospitality

    Self-motivated, professional, with a strong attention to detail

    Well presented and punctual

    Good communication & organisational skills along with sound decision making

    Ability to prioritize and work well under pressure

    Seven Rooms experience

    Hold a valid RSA

    Have full Australian working rights

    Available to work nights and weekends (no Sundays)

    Immediate start

  • THE VENUE
  • Shell House is an adventure. It is about stepping into history only to discover the future. It is about the whole experience, amazing food, great drinks and an atmosphere that makes you want to keep coming back.

  • ABOUT US
  • The Point is a premier hospitality group, responsible for iconic establishments; The Dolphin Hotel, Harry's, Hotel Canobolas and Topikos Dining Room & Bar. We also own and operate a number of venues in Bali, Indonesia. The experiences we deliver are inspired by taking bold, defiant steps to operate venues that are truly unique.

  • WORKING WITH US
  • You will be joining one of the premier hospitality groups in Sydney, who values the quality of venues over sheer quantity. You will have the opportunity to be mentored by some of the best in the industry, sharpening your skill set and knowledge, and progressing you further into your career. We are offering competitive pay rates, and the opportunity for career development, group wide staff discounts and more...

    Join us, be part of the future of hospitality!

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    Venue • Sydney, Australia

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