Talent.com
Manager, Integration Services

Manager, Integration Services

Total System ServicesCity of Brisbane, Queensland, Australia
11 days ago
Job description

Overview

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

ABOUT GLOBAL PAYMENTS

Through local expertise and global scale, we deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman. These brands are anchored by Global Payments, a Fortune 500® brand and commerce leader powering millions of companies around the world, from ambitious startups to enterprise giants. We make a positive impact on our customers and communities through our values of Passion, Care, Accountability, Excellence and Ingenuity. Underpinning our values is an unwavering commitment to Diversity, Equity and Inclusion, woven into our cultural DNA through a multi-year Oceania program focused on two core pillars of action - Reconciliation and Gender Equity.

Eway and Ezidebit are pioneers in the Australia-New Zealand payments industry, dedicated to simplifying the payment process for businesses. Eway provides a secure and straightforward solution for online payments, while Ezidebit caters to growing businesses by offering a wide range of payment options, including recurring direct debit, phone, online, EFTPOS, and more.

ABOUT THE ROLE

Reporting to the Head of Operations - Oceania, the Manager, Integrations Services will lead a high-performing team responsible for the end to end integration experience for software partners and enterprise clients. This role will oversee the strategy, delivery and ongoing success of integrated payment solutions for our ISVs and enterprise clients. This is a strategic and client-facing leadership role - you’ll collaborate with ISVs to embed our payment capabilities into their products, helping them to expand their value proposition and accelerate growth. You will also play a leading role to improve integration processes, mature the function and deliver a significant improvement in the customer experience.

SALARY

  • The salary range for this role is $145,000 – 152,000 base + superannuation

Role and Responsibilities

  • Develop and maintain a comprehensive understanding of the API suite and related payment platforms;
  • Develop close and effective working relationships with sales, product, operations, and engineering teams;
  • Assist with the boarding of software partners and their education on our API, integration methods and platforms;
  • Support the presentation, negotiation, and workshops with potential partners and clients to understand and elicit business and technical requirements. Then use this understanding and knowledge of the APIs and payment platform to collaborate on a recommended PCI compliant and customer-centric integration approach;
  • Document and certify each integration design, and recertification as required;
  • Assist with the design, development, release, promotion and management of API enhancements and upgrades;
  • Assist clients and partners with integration support issues. Provide a high level of technical support to software partners, software developers and integrated clients to resolve integration problems and issues;
  • Work with the Partner and Relationship Management teams to ensure the ongoing value derived from all integrations;
  • Maintain integration documentation and educate internal stakeholders on key integrations;
  • Lead client software migrations across different software platforms to ensure a seamless client experience;
  • Contribute to the ongoing development of the API product suite and assist with user acceptance testing of API releases and software deployments;
  • Improve Integration Services processes, tooling and automation;
  • Support the creation of sandbox accounts for clients and partners and monitor sandbox utility and integrity as a testing environment;
  • Monitor industry trends, web technologies, and standards to recommend and drive API / product improvements;
  • Lead and manage Integrations Services team members and help grow the team to support business growth;
  • Other duties as reasonably requested.
  • ABOUT YOU

  • Essential Skills and Experience :
  • 7+ years experience in a software development environment focusing on delivering product or change against a customer lifecycle;
  • Experience in business or system analysis within enterprise software, software as a service or web services;
  • Experience with business and technical requirements analysis, business process modeling / mapping;
  • Outstanding communication skills : written, verbal, presentation and negotiating with the ability to build rapport and relationships at all levels;
  • Experience with database platforms including SQL Server and Oracle;
  • Excellent analytical skills and problem solving skills, with strong attention to detail; and
  • Ability to acquire a broad understanding of integration architectures and APIs.
  • Demonstrable management experience including the ability to get the best out of staff and addressing people or performance issues in a timely and effective manner;
  • Excellent teamwork skills and ability to work effectively with people at all levels of the organisation;
  • Excellent analytical, reasoning and problem solving skills with very high attention to detail; and
  • Passion for delivering great experiences both internally and externally.
  • Desirable Skills and Experience :

  • Sales engineering or technical experience in software development
  • Knowledge and experience with payments industry
  • Exposure to high volume transaction environments
  • Knowledge or experience with PCI DSS and data / cyber security
  • Ready to Apply?

    If this role sounds right for you, we invite you to apply by clicking the Apply button. Please note you will be redirected to a Global Payments career page to submit your application.

    All final applicants for this position will be asked to consent to a criminal history check. Each application will be considered on its merits.

    We respectfully ask that no recruiters contact us with regards to this role.

    #LI-HYBRID

    Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.

    #J-18808-Ljbffr

    Create a job alert for this search

    Integration Manager • City of Brisbane, Queensland, Australia

    Related jobs
    • Promoted
    Systems Integration Director

    Systems Integration Director

    Quality PeopleCity of Brisbane, Queensland, Australia
    Our client URGENTLY requires an ETCS Systems Integration Director for a 24 months + Contract in Brisbane.The ETCS System Integration (SI) Director will provide strategic and operational leadership ...Show moreLast updated: 21 days ago
    • Promoted
    Director (System Integration)

    Director (System Integration)

    Talent StreetCity of Brisbane, Queensland, Australia
    Director – Systems Integration (European Train Control System / Rail Technology Program).A high-profile Systems Integration Director opportunity has become available to lead the end-to-end integrati...Show moreLast updated: 11 days ago
    • Promoted
    Director- Systems Integration

    Director- Systems Integration

    4impactCity of Brisbane, Queensland, Australia
    Director - Systems Integration role at 4impact.Lead the end-to-end integration, deployment, and commissioning of European Train Control System (ETCS) Level 2 across a major Queensland government in...Show moreLast updated: 15 days ago
    • Promoted
    Service Delivery Manager

    Service Delivery Manager

    CoforgeCity of Brisbane, Queensland, Australia
    Role : Service Delivery Manager Infrastructure.Service Delivery Manager will be responsible for end-to-end delivery, governance, financial performance and delivery-led growth.The role demands a stra...Show moreLast updated: 19 days ago
    • Promoted
    Manager (Business Services)

    Manager (Business Services)

    Bel & Bril Talent AdvisorsCity of Brisbane, Queensland, Australia
    Want to join a Top 15 National Accounting Firm as a Manager?.About the Accounting Firm (our client) : .This Public Practice Accounting firm is a prestigious full-service advisory and accounting firm,...Show moreLast updated: 30+ days ago
    • Promoted
    Capture Manager - Deployable ICT

    Capture Manager - Deployable ICT

    KBRCity of Brisbane, Queensland, Australia
    Capture Manager - Deployable ICT.At KBR – We do things that matter.We deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 3...Show moreLast updated: 1 day ago
    • Promoted
    Manager, Integration Services

    Manager, Integration Services

    Global Payments Inc.City of Brisbane, Queensland, Australia
    Be among the first 25 applicants.Through local expertise and global scale, Global Payments delivers market‑leading technology solutions through five regional sub‑brands—Eway, Ezidebit, Sentral, Pig...Show moreLast updated: 10 days ago
    • Promoted
    Lead Disability Services Manager

    Lead Disability Services Manager

    NexttCity of Brisbane, Queensland, Australia
    Lead Disability Services Manager.Nextt has an exciting opportunity for an experienced manager in Disability to join our growing and successful Client Experience team here in Brisbane as a.Lead Clie...Show moreLast updated: 22 days ago
    • Promoted
    Manager Client Services

    Manager Client Services

    ClearCompanyCity of Moreton Bay, Queensland, Australia
    Manager Client Services Talent Pool Creation.Grade 11 / 12 - $149,739 - $173,174 p.Flexible work practices including flexible working hours, 35‑hour week and flex leave. Aboriginal and Torres Strait I...Show moreLast updated: 10 days ago
    • Promoted
    Service Delivery Manager

    Service Delivery Manager

    Xprt DevCity of Brisbane, Queensland, Australia
    Join a High-Impact Team Driving Digital Transformation in Health and Disability.Outsourced Professional Solutions is proud to be recruiting on behalf of Volo Digital, a leader in digital solutions ...Show moreLast updated: 17 days ago
    • Promoted
    Integration Services Manager

    Integration Services Manager

    Global paymentsCity of Brisbane, Queensland, Australia
    Through local expertise and global scale, we at.Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.These brands are anchored by Global Payments, a Fortune 500® brand and commerce leader power...Show moreLast updated: 6 days ago
    • Promoted
    Rail Integration Directors / Managers

    Rail Integration Directors / Managers

    Quality PeopleCity of Brisbane, Queensland, Australia
    Our client URGENTLY requires a number of Rail Integration Directors / Managers for 12 months + Contracts in Brisbane.Our client is seeking experienced professionals in integration (of major infrast...Show moreLast updated: 5 days ago
    • Promoted
    Integration Specialist

    Integration Specialist

    Australian Federal PoliceCity of Brisbane, Queensland, Australia
    The mission of the Australian Federal Police is to provide dynamic and effective law enforcement to the people of Australia. It provides policing throughout Australia in relation to the prevention a...Show moreLast updated: 11 days ago
    • Promoted
    Program Manager, Amazon Transportation Services (ATS)

    Program Manager, Amazon Transportation Services (ATS)

    AmazonCity of Brisbane, Queensland, Australia
    Program Manager, Amazon Transportation Services (ATS).Amazon is seeking a motivated Transportation Program Manager who will work across the organization to determine the technical needs, goals, and...Show moreLast updated: 30+ days ago
    • Promoted
    Systems Integration Specialist

    Systems Integration Specialist

    Humanised GroupCity of Brisbane, Queensland, Australia
    Be among the first 25 applicants.This range is provided by Humanised Group.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Direct message the jo...Show moreLast updated: 30+ days ago
    • Promoted
    Engineering Manager, Managed Services

    Engineering Manager, Managed Services

    CanonicalCity of Brisbane, Queensland, Australia
    Engineering Manager, Managed Services.The BootStack team designs, builds, and operates modern distributed systems on private infrastructure for customers. You will manage engineers who oversee day-t...Show moreLast updated: 30+ days ago
    • Promoted
    Integration Specialist

    Integration Specialist

    Appoint Pty LtdCity of Brisbane, Queensland, Australia
    Our client is a forward-thinking organisation committed to operational excellence through innovative technology and data solutions. With a strong focus on collaboration, safety, and delivering value...Show moreLast updated: 30+ days ago
    • Promoted
    Integration Architect x 2

    Integration Architect x 2

    Softtest PaysCity of Brisbane, Queensland, Australia
    Candidates with valid work visa residing in Australia only respond.Contract start 8 Jan 2024 to 4 months.The role requires an end-to-end perspective. determining and understanding the business need...Show moreLast updated: 30+ days ago