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Technology Officer - Talent Pool, Queensland Health

Queensland GovernmentAustralia

30+ days ago

Job description

The role :

Working in a team and as an individual you will provide on-site and remote level 2 technical support, incident management and request fulfilment to the Hospital and Health Services in one or more technical domain to meet service level agreements;

End User Computing
Servers
Networks and Unified Communications

For a full description on these domains, please see the role description attached.

As the Technology Officer, you will demonstrate :

Technical knowledge and / or experience in the management, configuration, monitoring and implementation of ICT environments in one or more technical domains.

Ability to deliver high quality ICT support to clients, with an emphasis on managing workloads and prioritising tasks.

Ability to identify and resolve ICT related problems within defined Service Level Agreements.

Interpersonal skills and personal qualities that facilitate