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Mediator / Conflict Management Consultant

EASADarwin, City of Darwin, Australia

16 days ago

Job description

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Employee Assistance Service Australia (EASA) was established in Darwin in June 1982 and provides consulting, mediation, training, and counselling services to individuals and organisations in the Northern Territory.

EASA works to establish and maintain a client relationship of continuous feedback and improvement, so that service is responsive to client needs, identified during the course of counselling and consultancy.

The services provided by EASA are complementary to one another and enable us to draw on an extensive range of experience in order to assist our clients to achieve their goals. EASA provides both Psychological Services and Organisational Consultancy.

Psychological Services

Employee Assistance Programs
Psychometric Testing and Assessment
Psychological Reports
Outplacement Services
Critical Incident Stress Management Services
Alcohol & Other Drug Services

CORP Organisational Consultancy Services

Conflict Management including Mediation

Training – Accredited and Non-accredited

Coaching and Supervision

Human Resource Consulting

Other Tailored Workplace Solutions Services

This contract position description is intended to describe the role, its broad objectives and how it fits within EASA as well as being a list of duties. This position requires an individual whose demonstrated style is in line with recognised best practice with a focus on continuous improvement.

This role is offered on an as-needed, contractor basis, with flexibility depending on market demand, making it ideal for individuals seeking a work schedule that can be tailored to their personal availability.

OBJECTIVE

The mediator / conflict management consultant works to contribute to the provision of high-quality mediation and conflict management services to the EASA client group located in Darwin and across the NT. A small number of sessional mediators supports the service.

REPORTING TO

KEY RESPONSIBILITIES

To provide a range of conflict management services including :

Conducting mediation from two party to small groups processes

Conducting conflict assessments to identify what conflict management services may assist to resolve the presenting situation

Conduct large group conflict management processes which may include mediation, group facilitation, referrals to counselling, coaching, training and recommendations relating to organisational processes and practices

Promoting EASA services including conflict management services

Travel throughout NT as required

Undertake special requests and other assignments as required

Performance of the above duties in accordance with EASA policies and procedures.

SELECTION CRITERIA

Accreditation in Mediation or intent to be accredited within the next three months

Mediation training preferably with LEADR (or similar)

Experience in delivery of mediation and conflict management services, to the extent that National Accreditation could be obtained

Experience in group facilitation

Demonstrate appropriate interpersonal and communication skills, both written and oral

Ability to be flexible, work independently and as an integral member of a small team.

Current NT drivers’ licence, or ability to obtain

Sound administrative skills

Cert. IV in Assessment & Workplace Training or the ability to obtain the qualification

Experience in training delivery

Some specific experience in conducting workplace mediation

Training and experience in provision of coaching services

Working knowledge and application of Microsoft Software (Power Point, Word, Excel, Access)

SALARY

This is a contract sessional position.

REFEREE REPORTS

Please provide the names and contact information of two (2) referees who could provide comments on your experience and work performance.

Please note that Psychological Testing forms part of the recruitment process.

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