Tenancy Assistance Program (TAP) Intake & Assessment Officer

To be successful in this role, you will have :

Essential

Qualifications in Social Work, Community Services or a related field

Experience working with vulnerable individuals in a community or outreach setting

Strong knowledge of housing pathways, tenancy rights, mortgagee supports and homelessness services

Excellent communication and stakeholder engagement skills

Strong organisational skills and ability to manage competing priorities

Ability to work independently with limited supervision

ACT Working with Vulnerable People (WWVP) registration

Desirable

Experience providing tenancy or housing support services

Knowledge of the Residential Tenancies Act and relevant housing legislation

Understanding of the local community support landscape

Experience working within a trauma-informed framework

Experience using client management or case management systems