Service Coordinator - Mining Assembly

Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. At the heart of HCA's trusted and reliable equipment range lies a team of talented and dedicated people committed to providing industry-leading after sales service and reliable solutions.

• The Opportunity

Our Mining Assembly department has an exciting opportunity for an experienced and motivated individual to join the team in the position of Service Co-ordinator. Based in Forrestdale, you will be responsible for the planning and organisation of new machine builds, ensuring all paperwork is processed efficiently, accurately and in a timely manner.

Main responsibilities include :

• Updating the project schedule to ensure desired build times are achieved
• Raise and track purchase orders
• Developing and maintaining all documentation for each build
• Tracking and managing costs related to individual builds
• Coordinating subcontractors and reviewing supplier performance
• Completing warranty claims and FIR submissions
• Previous experience in a workshop, scheduling or project coordination role
• Ability to interpret and relay specific customer requirement to suppliers
• Exposure to warranty claim control systems
• Contractor control and supply chain understanding
• Exposure to Lean Manufacturing principles
• Intermediate level of Microsoft excel, word, project & power point
• Benefits

Work with a global leader and make a big difference in a company that stands in its own right. We are offering :

• A rewarding pay rate + the opportunity to earn company biannual bonuses
• Permanent Full Time Position in a leading OEM with long term job security
• Ongoing training and opportunities for upskilling with access to the latest technologies
• Career progression opportunities based on merit
• Rewarding employee benefits on a range of goods and services with exclusive staff discounts
• Supportive management who value your input in finding new and improved ways to achieving success
• Be a part of a leading OEM that genuinely values its employees and ensures everyone is happy and safe at work!

Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate and wholeheartedly value diversity at our company.

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