This job offer is not available in your country.
Venue Operations Manager (Melbourne)
Hub AustraliaMelbourne, Australia10 days ago
Job descriptionWhat your day to day will look like You'll play an essential role in managing a dedicated team, setting a high standard of service for our clubhouse guests. By ensuring a warm welcome and ensuring the team maintains the Concierge Desk's operation from 7 am to 7 pm, you will embody Hub's ethos in every interaction. You'll work synergistically with the Building Management Team and wellness centre operator, bringing our array of services together in harmony to treat our customers as our esteemed guests. Utilising the tenant portal for engagement and communications, you'll be an architect of customer journeys, creating opportunities and connections that fuel the growth of their organisations. Your role extends to managing the Business Centre and Wellness Centre, ensuring daily operations run smoothly, fostering innovation, and overseeing financial performance. You will lead the operations team, delivering efficient, friendly, and professional service that consistently exceeds the expectations of our tenants and guests. Providing team support forms a crucial aspect of your role. This includes conducting and documenting weekly progress meetings, quarterly coaching sessions, and facilitating training of new systems and procedures. You'll work with the People & Culture team to hire and onboard new team members, and act as the primary point of escalation for your team, implementing safety and emergency plans as necessary. You bring to the role a harmonious blend of experience, passion, and abilities. You have spent 4+ years in a fast-paced customer service setting and 2+ years managing a venue or building and leading a team. You excel in establishing strong rapport with customers, grasping their unique business needs, and nurturing relationships that open up new business opportunities. You carry a genuine enthusiasm for managing customer relationships and show strong leadership skills, motivating colleagues, contractors, suppliers, and service providers towards a shared goal. You adeptly balance multiple priorities while staying solution-focused Your meticulous attention to detail and superior time management skills will ensure the seamless operation of our new clubhouse. The perks of working with Hub Immerse yourself in a vibrant, dynamic, and joyous team atmosphere Join ranks with some of Australia's top organisations, certified as a Great Place to Work Contribute to a B Corp and certified carbon-neutral organisation, committed to making a positive impact on society and the environment Achieve a balanced lifestyle through our comprehensive wellness programme and lifestyle fund Expand your skillset and career trajectory with our personalised training and professional development offerings Support to make a social and environmental impact with paid volunteer leave each year Embrace the Opportunity
Welcome to a workspace where sophistication meets functionality
- Great Place to Work Certified organisation
- Comprehensive wellness programme and lifestyle fund
- Hub Australia
- provides premium workspaces, business networks, and services across multiple locations in Sydney, Melbourne, Brisbane, Canberra and Adelaide. Founded and headquartered in Melbourne, Hub has rapidly grown to become the largest privately-owned coworking operator in Australia, with over 100 staff and 3500 members ranging from small business and government to non-profit and corporations.
Established in 2011, Hub is a Certified B-Corporation and the first coworking space in Australia to be certified Carbon Neutral with Climate Active. Hub is a fun, energetic, and dynamic environment with plenty of room for growth - as we continue to build the best place to create, share, and work with others, there's a perfect place for you to grow with us.
Our newest venture? A premium clubhouse in the heart of Melbourne's CBD
Welcome to a workspace where sophistication meets functionality, where tenants transform into valued guests. Here, they are privy to a suite of services, including world-class concierge, deluxe business centres, tailor-made workspaces, and an opulent wellness centre. As we prepare to unveil this exciting new venture, we are seeking an exceptional Venue Operations Manager to join our team to curate a seamless, truly remarkable customer experience across all touchpoints from arrival to departure, while maintaining a positive and dynamic team environment.
The role requires a natural leader who thrives in a fast-paced environment and possesses proven abilities in multitasking. If you're passionate about service and keen to bring your unique flair to an innovative workspace, we want to hear from you!
Take the chance to be an integral part of the grand inauguration of our distinguished new clubhouse in Melbourne. Together, we will push the envelope of exceptional workspace experiences. We invite you to apply!
Create a job alert for this search
Venue Manager • Melbourne, Australia
Related jobs
Holey Moley Melbourne Venue Manager
FunlabMelbourne, Australia Funlab is an Australian out of home entertainment company, home to brands including Strike, Archie Brothers Cirque Electriq and Holey Moley.
Based in Melbourne, Funlab provides a fun and positive wo...Show moreLast updated: 6 days ago
- New!
Operations Manager Melbourne, Melbourne
Court Services VictoriaMelbourne, Australia Organisation : Court Services Victoria.Opportunity to lead a team focussed on delivery of a range of varied specialist services based at Melbourne Magistrates Court including : .Court Integrated Servi...Show moreLast updated: less than 1 hour ago
Venue Manager
Ganley GroupMelbourne, Australia Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Ganley Group.
Brand Experience Leader | Partnerships | Impactful Eve...Show moreLast updated: 8 days ago
Venue Manager
Accor HotelsMelbourne, Australia Hyde Melbourne Place is where urban luxury finds its perfect expression.A true reflection of the way of life Melbourne is known for, the hotel brings a fresh perspective to guest experiences.Our vi...Show moreLast updated: 30+ days ago
Venue Operations Officer
people2peopleMelbourne, Australia Infront Sports has been established for 15 years with a strong track record of supporting professional athletes transitioning back into the workforce.
Recently, we expanded our expertise into recrui...Show moreLast updated: 30+ days ago
Multilevel Venue - Operations Manager
Amazon StateMelbourne, Australia We are a brand new venue in the heart of Hawthorn with 4 levels of different dining and night life offerings that aiming to be the new institution in the area.
Being a brand new venue we need someon...Show moreLast updated: 6 days ago
Venue Manager - Western Suburbs
Hospoworld ResourcingMelbourne, VIC, AU Venue Manager - Western Suburbs | Melbourne.Launch a brand-new venue, build and inspire your dream team, own the guest experience, and take full P&L control from day one.Step into a game-changi...Show moreLast updated: 14 days ago
Manager, Culinary Operations Melbourne
Dnata Travel GroupMelbourne, Australia Join or sign in to find your next job Join to apply for the Manager, Culinary Operations Melbourne role at dnata 2 days ago Be among the first 25 applicants.
Get AI-powered advice on this job and mo...Show moreLast updated: 4 days ago
- Promoted
- New!
Venue Operations Manager
MELBOURNE RACING CLUBMelbourne, Victoria, Australia We have a fantastic opportunity for a.The Venue Operations Manager responsible for the overall planning and delivery of the operations strategy for Caulfield.
The Melbourne Racing Club (MRC) is prou...Show moreLast updated: 11 hours ago
Operations Manager - Melbourne
JllMelbourne, Australia JLL supports the Whole You, personally and professionally.At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities.
With over 200 years of real estate exper...Show moreLast updated: 5 days ago
Operations Manager - Melbourne Hub
Australian Government Bureau Of MeteorologyMelbourne, Australia Operations Lead - Melbourne Hub • •.We are looking for an enthusiastic Melbourne Observing Operations Hub Operations Manager.
You will join a leadership team of eight hub operations managers who are f...Show moreLast updated: 6 days ago
- Promoted
Venue Manager | Imperial Bourke Street
Australian Venue Co.Melbourne, Victoria, Australia Venue Manager | Imperial Bourke Street.Continue with Google Continue with Google.Be among the first 25 applicants.Venue Manager | Imperial Bourke Street.
Imperial Bourke Street Hotel is on the looko...Show moreLast updated: 10 days ago
Operations Manager Melbourne, Australia
EasygoMelbourne, VIC, AU Join a hyper growth product that has no other comparison in Australia and be part of building a social media giant!.As part of the KICK Leadership team, you will be responsible for collaborating wi...Show moreLast updated: 11 days ago
Venue Operations Manager (Interim Role)
The National MelbourneMelbourne, Australia The National Theatre is looking for an interim Venue Operations Manager - Short Term Contract till Dec 2025.The Venue Operations Manager oversees the operations and hiring of The National Theatre's...Show moreLast updated: 2 days ago
- New!
Cafe / Venue Manager - Dame Melbourne
DameMelbourne, Australia Dame Melbourne is recruiting an experienced manager to become the face of a new hospitality institution.Monday - Friday, no late nights.
Opportunity for professional development within a dynamic hos...Show moreLast updated: less than 1 hour ago
Operations Manager - Melbourne
Qantas Airways LimitedMelbourne, Australia Exciting newly created role, Melbourne Airport Location.Initial 12-month fixed-term opportunity.Access to a range of employee benefits, including our world-class staff travel program.If you've ever...Show moreLast updated: 6 days ago
Venue And Operations Manager
The Hunt MelbourneMelbourne, Australia This range is provided by The Hunt Melbourne.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Direct message the job poster from The Hunt Melbour...Show moreLast updated: 2 days ago
- Promoted
Technical & Operations Manager
Live Nation APACMelbourne, VIC, Australia Technical & Operations Manager.Continue with Google Continue with Google.Be among the first 25 applicants.Technical & Operations Manager.
Join the team at Festival Hall, Melbourne’s legendary House ...Show moreLast updated: 7 days ago
Technical & Operations Manager
Live Nation ApacMelbourne, Australia Join to apply for the Technical & Operations Manager role at Live Nation APAC Continue with Google Continue with Google.Be among the first 25 applicants.
Join to apply for the Technical & Operations...Show moreLast updated: 7 days ago
Venue Operations Coordinator
Museums VictoriaMelbourne, Australia Venue Coordinator, Museum Spaces (Casual).Work within the Museum Spaces team in a professional and friendly environment.Based at the world heritage listed Royal Exhibition Building.Australia's larg...Show moreLast updated: 7 days ago