Company Description
Improving healthcare through innovative technology is at the core of Intelerad's work. Our scalable medical imaging platform connects clinicians to a powerful imaging ecosystem that is fast, smart, and tapped into the data they need, no matter their location. We're focused on delivering a best-in-class medical image management solution that improves provider efficiency, decreases the cost of healthcare, and improves the overall health of populations.
- Job Description
- Provide software product training to our clinical client base (e.g. : physicians, technologists, administrators, managers) and to new / existing internal staff as needed. Regular travel required although some training may be done via phone / video.
- Assist in the resolution of software / workflow issues.
- Assist with setup / takedown and / or present any lesson(s) as required during iterations of Intelerad's cyclical in-house PACS Administration course (for customers).
- Maintain and improve existing product and training documentation, as assigned.
- Act as an escalation resource to our internal Support team for proprietary and certain 3rd-party products.
- Demonstrate products to potential customers alone or in conjunction with a Sales representative (travel may be required).
- Participate in any project deemed necessary by the organization.
- Qualifications
- Bachelor's degree or equivalent experience
- Experience providing technical support and / or training to users (phone, web, and / or in-person)
- Ability to work / travel alone or as part of a team. Travel availability on weekends
- Strong written and oral communication skills
- Proven ability to be structured, organized and detail-oriented
- This position may require up to 75% of travel, mainly in North America and may involve weekend travel
Additional Information
Intelerad and Ambra Health Combine to Form the Global Industry Leader in Cloud PACS and Enterprise Imaging
Intelerad Partners with Strategic Radiology to Bring Innovative Medical Image Management Solutions to More than 1,300 Radiologists Across the USLI-remote #remoteUSA