Product Designer
Onset GroupSydney, NSW, AUJob Description
The Opportunity
We’re partnering with one of Australia’s largest enterprises on a genuinely defining digital transformation. The mission? Replace aging internal systems with one cohesive platform - reimagining how core services are delivered by frontline teams.
You won’t be crafting consumer-facing UIs here. This is deep systems design : complex workflows, internal-facing tools, process redesign - the kind of work that sits at the heart of enterprise change.
What You’ll Be Doing
Designing smarter internal tools : think onboarding, workflow optimisation, and operational platforms
Collaborating with researchers, engineers, product, and design system teams
Bringing real-world user insights to the table - including in-branch observation and usability testing
Contributing to a mature GEL-based design system (tier 2 component work and extensions)
Simplifying journeys that once spanned multiple clunky legacy systems
Operating in agile squads (with a bit of waterfall sprinkled in)
What We’re Looking For
Proven UX, product, or service design experience in complex, systems-heavy environments (enterprise, utilities, gov, fintech, etc.)
Strong component thinking - you know how to design for scale and reusability
Confidence navigating ambiguity and shaping structure where there is none
Stakeholder maturity - you'll be working closely with tech, ops, and transformation leads
Comfort working within and contributing to a well-established design system
Initial contract : 6 months (extensions likely)
Sydney-based role, 3 days onsite
Why It’s Worth Your Time
This is one of the few enterprise projects where design is leading , not following. It’s strategic, well-funded, and backed by strong leadership. You’ll be designing things that truly change how frontline teams work - improving turnaround times, reducing friction, and modernising platforms that haven't been touched in decades.
If this is in your skillset please apply now with your resume and portfolio or email the same to tania@theonset.com.au
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