Associate Consultant (Technical Writer – Financial Services)

Associate Consultant (Technical Writer – Financial Services) Associate Consultant (Technical Writer – Financial Services) Get AI-powered advice on this job and more exclusive features.

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MBA in HR | Process Specialist at Infosys BPM ABOUT US Infosys BPM ( the business process outsourcing subsidiary of Infosys, was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process re-engineering. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, Puerto Rico, China, the Philippines, Singapore, and Australia.

Infosys BPM has been consistently ranked among the leading BPM companies and has received multiple awards and recognition from key industry bodies and associations. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry-leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.

Role : - Senior Associate Consultant (Technical Writer – Financial Services) Location : - Sydney Status – 6 Months fixed term, extendable based on project requirement NOTE - Only applicants with Australia full work right, i.e., holding a valid visa will be considered for the role. We're looking for someone with solid technical writing experience in the Financial Services domain who can communicate complex ideas in a clear, user-friendly way. You'll need strong collaboration skills to work with different teams, plus proficiency in tools like Microsoft Office.

Attention to detail and good research skills are a must , and you should be adaptable enough to pick up new technologies quickly.

What you'll bring Technical Writing Expertise : A proven experience in technical writing within the Financial Services industry is preferred. Strong writing skills are essential for creating clear, concise, and accurate technical documentation.

Communication Skills : Excellent written and verbal communication skills to effectively interact with subject matter experts and stakeholders to communicate complex information to a non-technical audience.

Collaboration : Strong collaboration skills to work effectively with multidisciplinary teams and gather information from technical experts.

Problem Solving : Ability to understand complex technical systems, concepts or process maps and translate them into user-friendly documentation.

Tools Proficiency : Proficiency in using various documentation tools and software, such as Microsoft Office Suite.

Attention to detail : Precise and accurate documentation is crucial in technical writing to avoid confusion. Research Skills : Able to gather information from technical experts and reliable sources is essential for creating accurate content.

Adaptability : Technical writers may need to learn about new technologies quickly and adapt their writing style accordingly. Ability to manage multiple priorities and meet deadlines.

Key Responsibilities :

• Write and maintain clear, concise, and user-friendly documents for diverse audiences (end users (including offshore teams), senior management, stakeholders).
• Translate complex technical concepts into accessible language, ensuring understanding across all skill levels.
• Develop operational procedures and ensure accurate documentation for internal and external stakeholders.
• Ensure all documentation complies with company writing standards, style guides, and industry best practices.
• Collaborate with internal teams to gather information and deliver high-quality documentation.

Skills & Capabilities :

Requirements :

If you are a detail-oriented technical writer with a passion for creating accessible, highquality documentation and have the skills outlined above, we'd love to hear from you!

Infosys BPM is committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible.

We provide adjustments including alternate formats to the recruitment process for candidates including individuals with disability. If you require an adjustment to be made during the recruitment process (including alternate formats) or have an enquiry about the support provided, please contact HR Team on 02 8913 5900 or email to

Please click on the Apply link below to upload your resume before the closing date. We reserve the right to withdraw this advertisement prior to the closing date. We respectfully request agencies not to forward unsolicited resumes unless requested. Seniority level Seniority level Associate Employment type Employment type Contract Job function Job function Analyst Industries Banking Referrals increase your chances of interviewing at Infosys BPM by 2x

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