Legal Support Officer Grade 1 / 2 Temporary Up To 12 Months - Sydney Office

Legal Aid NSW helps people with their legal problems. We can help people with most areas criminal law, family law and every day civil law legal issues. We give legal advice, help at court and do family dispute resolution. We can do this over the telephone or at one of our 28 offices.

• About the role

The Legal Support Officer provides a range of clerical and administrative services including but not limited to, processing legal documentation, preparing correspondence, liaising with the various stakeholders, Government Departments and the general public and providing basic referral information services to clients to support the effective and efficient operation of legal services within Legal Aid NSW

This role offers a lot of variety, no single day will be the same, you will work with multiple stakeholders and a diverse range of business units to deliver the array of administrative services.

• About you

Reporting to the Office Manager, working from the Haymarket Sydney office, Legal Aid is seeking to recruit a customer services and solutions-focused team member who will add value to the team and assist in coordinating the smooth running of Legal Aid's administration tasks relating to collating documents and providing customer service. You will be a high

• level communicator, with the ability to build relationships with your stakeholders and provide solutions to meet and achieve optimal business outcomes.

The role requires you to use Microsoft office suite and work with other Legal Aid centric systems, where applicable training will be provided to use Legal Aid systems.

We may use this recruitment to create a talent pool for similar ongoing or temporary vacancies we have over the next 18 months.

• WHY YOU SHOULD JOIN LEGAL AID NSW!
• We are committed to diversity and inclusion

We are committed to creating a culturally safe and genuinely inclusive organisation and workplace for everyone who works and interacts with us. We strive to be a place where people from diverse backgrounds want to work, where voices and cultures are valued and where people feel valued, welcomed, respected and heard.

• Other benefits of working with us
• You will have access to training, development and mentoring opportunities.
• We are an accredited Flex Ready certified employer and are recognised as leaders in the area of flexible work. Most of our staff work flexibly — for example, from home some of the time or in a way that helps them balance family and work life.
• The essential requirements for this role

You must :

• be willing to do a Criminal Record Check and or working with Children check
• hold Australian or NZ citizenship, Australian Permanent Residency (for ongoing vacancies) or a valid visa to work in Australia (for temporary vacancies)
• How to apply
• your resume (no more than 5 pages)
• Question one : Describe a previous role where you provided customer service and administration support to multiple stakeholders.
• Do you need help to apply?
• If you have questions about the role, you can contact the Hiring Manager - Donnella Ockerby by e
• If you are an Australian Aboriginal or Torres Strait Islander and are thinking about applying, you can contact the Aboriginal Services Branch to arrange a confidential conversation about any questions you may have.
• The Role Description sets out the responsibilities of the role.
• Working at Legal Aid NSW