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Relationship And Intake Officer

Relationship And Intake Officer

Help At Hand Support ServicesPerth, Australia
9 days ago
Job description
  • Help at Hand Support Services 'HAHS' is a specialist disability support provider that is passionate about helping empower our participants to live their best life. We provide support services to NDIS participants.
  • Ref : Relationship and Intake Officer
  • The Relationship Officer role will support leadership to build relationships and market Help at Hand Support Services.

    • Responsibilities include, but are not limited to
    • Manage and build relationships with referral partners and clients
    • Assist with the intake of new clients and ensure smooth handover to the care team
    • Sourcing and contacting businesses to generate new business
    • Research prospective target markets and build brand awareness
    • Evaluate current performance and identify ways to expand and grow
    • Work with management to build on HAHS's branding, marketing and communication strategies and assist with initiatives
    • Provide feedback on successes and areas that need improvement
    • Attend conferences and industry events to build brand awareness.
    • Driving marketing through social media and other digital channels
    • About YOU
    • To be successful in this role you will be self-motivated and driven to achieve set goals. You will have experience ideally in a relevant sector however not necessary. You enjoy connecting potential and / or existing clients to services provided by HAHS. You will have excellent communication skills and use this to build meaningful and long-term relationships with clients, their representatives and key stake holders.

      You will also possess :

    • Initiative to seek out solutions to problems
    • Able to work autonomously and self-driven
    • Excellent phone manner
    • Exceptional customer service skills coupled with patience and commitment
    • Possess a high level of computer literacy with experience using information management systems
    • Unrestricted working rights in Australia
    • Current Police Check
    • Full clean Drivers Licence
    • Desirable
    • Exposure to Disability / aged care sector
    • Previous experience and success in a similar role within health care, disability, aged care or mental health sectors.
    • Knowledge of local regions and suburbs to assist in planning and growth strategy.
    • The rewards
    • If you are looking to join a growing business that aims to be a contender in the healthcare industry and contribute to delivering a high level of NDIS services in Australia, then HAHS is for you. We are focused on our staff and it is foundation of what makes us a great company to be a part of.

      Working for us will put you in a strong position with your career, with opportunities for growth and development.

    • Salary
    • 50,000.00 - $60,000.00 per year
    • Schedule :

    • Monday to Friday
    • Supplemental pay types :

    • Performance bonus
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