Aps 5 - Reportable Incidents Officer

australia perth contract negotiableJoin our renowned Federal Government client based in Perth CBD as a Reportable Incident Officer. As part of their dedicated team, you'll play a crucial role in assessing, monitoring, and managing reportable incidents in line with regulatory standards.

• Key Responsibilities
• Make a meaningful impact in safeguarding the rights of people.
• Collaborate with a diverse range of stakeholders including regulatory bodies and service providers.
• Complete assessments of incidents within agreed timeframes and quality standards.
• Provide education and training to providers on incident identification, prevention, and response.
• Develop and maintain strategic relationships with stakeholders to facilitate the Commission's work
• Contribute to building a learning culture and sharing expertise within the team.
• Enjoy a supportive and dynamic work environment where your contributions are valued.
• Required skills and experience
• Must be an Australian Citizen and based out of Perth, WA.
• Prior experience in handling calls, demonstrating strong communication, empathy, and problem-solving skills.
• Proven experience in regulatory compliance, complaints management or similar roles.
• Strong analytical skills to assess and monitor incidents effectively.
• Ability to manage a caseload and escalate complex incidents appropriately.
• For further enquires please call Huma on 0418594901.