Client Services Consultant

Job Description :

Client Services Consultant – VMware by Broadcom Professional Services

Location : Canberra, ACT

The VMware by Broadcom Professional Services team is seeking an experienced Client Services Consultant to join our dynamic team. In this role, you’ll collaborate with clients, sales, and technical teams to drive business transformation through our Strategic accounts focusing on VMware Cloud Foundation (VCF) consumption and adoption. You'll actively lead strategic customer engagement, account planning, territory reviews, forecasting, and deal-specific discussions to help clients achieve their business and technology objectives.

Your foundation in technical knowledge and your ability to articulate enterprise transformation will be key to helping clients realize the full potential of VMware by Broadcom solutions. Expertise in Business Development, value-based selling and relationship management will be essential in ensuring successful engagements.

What You'll Do :

• Grow existing and net new business through Customer Discovery Sessions in partnership with pre-sales architects and consultants.
• Create multi year Strategic account plans with a focus on growth
• Engage and Lead account strategy sessions, identifying opportunities for expanding VCF solutions within key target accounts.
• Design, Outline and Present technology journeys and high-level project strategies for client adoption.
• Collaborate with Account Directors, Pre-Sales and Solution Architects to maximise project value and customer success.
• Consistently meet or exceed assigned sales and revenue targets.
• Develop and manage Statements of Work (SOWs), ensuring accurate project scope and resource alignment.
• Negotiate project rates, legal terms, and SOWs with Customers.
• Provide accurate booking forecasts and monitor the progress of engagements.
• Work closely with your local Services Delivery Manager to ensure the correct delivery resources are assigned to each engagement.

Key Skills and Experience :

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