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Scheduler / Rostering Officer

Scheduler / Rostering Officer

Pearl Home Care Central West NswSydney, Australia
5 days ago
Job description
  • Company Background
  • Pearl Home Care
  • is one of Australia's trusted and growing home care providers. We offer the best professional and affordable in-home care that supports the aged community to continue living comfortably and independently at home.
  • This role is responsible for
  • General administration with respect to tasks performed
  • On Call with a rotating roster between the care management team
  • Assisting with the enquires via phone and walk-in enquires
  • Obtaining basic information for client assessments
  • Managing client compliance and a caseload of clients.
  • Intake processing, taking part in care planning, and reporting
  • Coordinate the provision of quality person-centred care according to the client's needs, service / care plans, and available funding in accordance with budget
  • Preferred Skills
  • Excellent customer service skills with exceptional verbal and written communication skills
  • Previous experience within the aged care / NDIS / mental health Care Coordination role
  • Experience in Visual Care or similar platform for client care and rostering
  • Knowledge of My Aged Care, Home Care Package, and NDIS
  • Enrolled Nurse or Registered Nurse will be an advantage
  • First Aid & CPR are essential
  • Experienced in assessing and planning care needs within the community
  • Valid Driver's Licence
  • High level of computer literacy, with a sound understanding of Microsoft Office
  • An outgoing personality with high energy levels, good communication skills and a personable telephone manner
  • Ability to problem solve and think quickly under pressure
  • Possess a 'can-do' positive attitude and work well in a team environment
  • Ability to multitask with a strong attention to detail while keeping calm and focused
  • Excellent time management skills
  • Excellent networking, consultation skills to develop new referral sources and relationships with appropriate external organisations
  • Sound knowledge and understanding of home care services and guidelines
  • Essential criteria
  • Certificate III in Individual Care or Equivalent
  • Current Australian Drivers Licence
  • Own Car with Comprehensive Insurance
  • Current First Aid and CPR Certificate
  • National Police Certificate
  • Benefits
  • Paid training and travel allowance
  • Flexible working hours
  • Professional development opportunities
  • Permanent employment opportunities

    • We have an enthusiastic and dynamic Team that is ready to support your next career move. Extensive training will be provided to help you transition into this role.

    • Use Subject : Scheduler / Administrator
    • Job Types
    • Part-time, Casual

      • Pay : $35,000.00 - $70,000.00 per year

      Expected hours : 20 - 30 per week

    • Benefits
    • Work from home
      • Schedule :
    • Day shift
    • Monday to Friday

      • Supplementary Pay :

    • Performance bonus

      • Work Location : Hybrid remote in Katoomba, NSW 2780

      Expected Start Date : 06 / 01 / 2025

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