Rostering Officer

Zest Care is a person-centred organisation dedicated to empowering people with disabilities to live the happy and fulfilling life that they deserve. Our services provide choice for those living with a disability or other personal need, enabling them to approach life with a little extra zest.

26 September 2024 Content Guidelines & Job Ad Templates 4

• About the role
• Fulltime permanent role
• Hourly rate which will range from $33.95 - $35.50 per hour depending on experience + SUPER
• Coordinate all rostering requests in a timely manner to reflect client's requests
• Update and maintain roster changes within the system to ensure accurate information
• Liaise regularly with internal stakeholders to discuss staffing resources and any issue that affects rostering
• Keeping up to date with the range of programs, policies and procedures to be able to provide advice to support workers
• Respond promptly to consumers and staff enquiries and associated actions including redirection to Rostering Team Leader if necessary
• About you
• Experience in scheduling / rostering
• Time management and prioritization skills to fulfil and minimize disruption to clients schedules.
• Experience with Carelink highly regarded
• Knowledge of Disability Services and Individual Support Programs
• Exceptional customer service, along with a friendly and confident phone manner
• Self-motivated individual, with a pro-active approach, and the ability to work within a team and autonomously at times
• Possess valid WWCC and NDIS Worker Screening Clearance.
• Why work with us
• As a valued member of our team, you have access to a range of benefits and perks to ensure you thrive at Independence Australia Group, including
• As a social enterprise, we aren't solely reliant on external funding which means better job security so can focus on providing quality care and service to our customers.
• Access employee discounts on thousands of personal and healthcare products, mobility aids, and equipment from our social enterprise store.
• Family friendly parental leave of up to 6-weeks paid leave (Not Casual)
• Access salary packaging benefits to increase your take home pay by reducing your taxable income.
• Advance your career with opportunities for training and professional development including paid training time for all on-the-job learning and paid study leave for approved courses.
• Hybrid model of working from our head office 3 days a week and 2 days at home - after training and induction period
• Work with Purpose

Are you looking for a rewarding career that makes a positive impact on people's lives? Join the Independence Australia team to help thousands of Australians living with disability and personal need lead fulfilling and independent lives.

Be part of a team that values equity, empathy, respect and quality underpinned by our four guiding principles :

• Customer Centric
• Ensuring that customers have choice and control is paramount in our decision making.
• Valued People
• Encouraging and rewarding innovation and excellence, recognition, and feedback.
• One Organisation
• Sharing a common purpose supported by positive contributions, clear responsibilities, and accountability.
• Strive for Excellence
• We value and reward innovative thinking, proactivity, resourcefulness, and responsiveness.
• For a rewarding career where you can make a real difference and positive impact on peoples' lives, APPLY NOW.
• Commitment to Diversity