Sewer Network Technician

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We're here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose and act with care to deliver healthy water for life. Fresh thinking and collaboration are at the heart of our organisation. We are constantly learning, embracing the challenges of today and excited by the opportunities that tomorrow will bring.

The roleThe Sewerage Operations Technician contributes to the safe and efficient operation and maintenance of South East Water's sewerage networks. This field- and office-based role ensures the sewerage network is operating correctly and in accordance with industry practices and standards, facilitates maintenance and co-ordinates repairs or emergency response.

The team operates within a 24 / 7 service environment and provides emergency response to minimise disruption of services to customers and as well as ensuring that public health and the environment are not put at risk.

Some key accountabilities for the role include the following :

Daily use of technology to issue and manage works through South East Water's works management systemRespondto complex customer issues usually within tight timeframes and undertake appropriate actionIdentify, assist in the development and implementation of sewerage network improvements which may be technology,process or infrastructure basedSchedule work for contractors by ensuring all planning is prepared in advance to maintain efficient outcomes, coupled with effective timely responses when requiredWork collaboratively with internal and external stakeholders to support sewer network activities, while contributing towards theimprovement of processes to achieve organisational goalsWho are you?The ideal candidate will be a collaborative team-player, holding excellent problem-solving skills as well as the following skills and attributes :

Water Operations Certificate 3, relevant Trade Qualification or relevant water industry experienceDemonstrable experience in the construction and / or operations of sewerage, water and recycled water systemsAbility tooperate independently and undertake robust investigations in a timely mannerExperience using technology such as SCADA and Works Management systemsAbility to diagnose and resolve complex problems related to the sewerage networkExcellent customer service skills, including well-roundedcommunication and negotiation skills for the resolution of customer issues using judgement, tack and diplomacyPlease note : you must be up to date, or willing to get up to date with inoculations as per the requirements of the role.

What's in it for you?

Working at South East Water means you can enjoy a wealth of benefits, starting with the chance to be part of an organisation deeply committed to environmental initiatives and sustainability; one who has been recognised as one of the top 101 Workplaces for Women in Australia by Work180 for the past two consecutive years.

South East Water cultivates a dynamic culture that emphasises collaboration and strong work ethics, supported by career-focused learning and development opportunities.

As a SEW employee, you can enjoy the following offerings from our benefits package :

Access to My Fitness Passport, an Employee Assistance Program (EAP), annual flu shots, and health checks.Work-life balance with flexible working arrangements, including hybrid work options and leave purchasing.Life insurance and salary continuance.15 weeks paid parental leave and paid superannuation on eligible portions of unpaid parental leave.Additional leave offerings, such as cultural and ceremonial leave and study leave.Head office with modern facilities and panoramic beachfront views, a separate parents' room, a prayer and meditation room, an onsite cafe, and free parking.Opportunity to be part of great initiatives involving the local communityThis role is remunerated at a Level 3, which is between $91,691 and $99,986 + super and offers are commensurate with the successful candidates' experience.

We're for everyoneOur people are as diverse as the communities we serve. It makes us better learners, thinkers and collaborators, helping create better outcomes for our customers.

We are deeply committed to Diversity, Inclusion, and Belonging, and we encourage applications from Aboriginal and Torres Strait Islander peoples, LGBTIQ+ individuals, people with disability and jobseekers of all ages and cultures. We aim to provide an inclusive, accessible workplace where everyone is welcome, safe, and celebrated. If you need any help with the application process or would like to discuss your reasonable adjustments during interviews, please reach out to our Talent team at

Keen to make an impact?Clickhere to check out the position description. We're accepting applications for this exciting opportunity until Wednesday 9 July 2025!

To be considered for this opportunity, you must hold unrestricted working rights for the period of employment at the time of application. Successful candidates will also be required to undergo a number of pre-employment checks, including a police records check.

As part of a team of engineers and technicians, central to this role are responsibilities for 24 / 7 safe operation to provide support and minimise disruption of services to customers and as well as ensuring that public health and the environment are not put at risk. This includes participation in a rostered after-hours duty team, emergency response, and incident support as required.

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