Customer Service Representative - Logistics

Currently we are looking for a Customer Service Representative - Logistics for our client that is a logistics company in Sydney. The position entails providing support to the Operation and Sales team with professional and efficient communication in assisting with clients enquires and with office support.

• Key activities
• Providing comprehensive customer service to clients
• Negotiate price with the suppliers
• Quote preparation (air, ocean, off-shore shipment, 3PLm domestic / interstate transport)
• Support and work with our dynamic sales team
• Maintaining existing customers
• Dealing with clients complaints and inquiries
• Assisting with reception and answering phone calls
• Other tasks requested by your manager and the company
• About You
• Strong communication skills
• Excellent customer service ethic
• Ability to multitask
• Ability to work effectively within, and contribute to a team environment
• Positive attitude
• Teamwork skills
• 1 -2 years of experience in Freight forwarding industry(preferred
• Cargowise ecprience is a bonus
• Second language skill is a plus (Mandarin, Cantonese, Korean, Thai, Malay etc)
• Full working rights in Australia