Student And Academic Administration / Inquiries Officer

Student and Academic Administration / Inquiries Officer2 days ago Be among the first 25 applicants

Base salary will be in the range of $80,523.29 - $89,505.38 + 17% Superannuation (HEW Level 5)Based at our St Lucia location

Faculty of ScienceFull-time, permanent positionBase salary will be in the range of $80,523.29 - $89,505.38 + 17% Superannuation (HEW Level 5)Based at our St Lucia location

About This Opportunity

We are seeking a motivated and organised Student and Academic Administration Officer in the Faculty of Science within the School of Mathematics and Physics to provide high quality customer service through the delivery of friendly, helpful, accurate, and informative advice and services to students, professional and academic staff. This position is responsibility for completing a diverse range of administrative processing tasks and associated day-to-day problem resolution and maintenance of administrative systems.

Key Responsibilities Will Include

Core Student Administration

Provide timely and accurate information to students, staff and other stakeholders within the University policies and procedures framework, guidelines and relevant legislationProcess applications and documentation for students in relation to admission, progression, examinations, class-sign on, study abroad, course enrolment, surveillance, and other student administration tasksProvide relevant information and recommendations to decision makers in relation to student matters in accordance with University rules, policies, procedures and relevant legislationUndertake academic administration tasks including updating course profiles and Blackboard sites, timetabling, production of exam papers, grade uploads and amendments

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Benefits

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as :

Up to 26 weeks paid parental leave or 14 weeks paid primary caregiver leave17% superannuation contributions17.5% annual leave loadingHealth and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate familyUQ Study for StaffOn campus childcare optionsAffordable parking (from just $6.15 a day)Salary packaging options

About You

An undergraduate degree in a relevant area or an equivalent combination of experience and / or education / training.A sound understanding of administrative processes relevant to student and academic administration, or the ability to rapidly gain such knowledge.Demonstrated ability to establish priorities and meet deadlines.High level of attention to detail and accuracy in written work.Ability to exercise initiative and judgment and to work independently and autonomously.High level written, oral and interpersonal communication skills.The ability to work collaboratively and effectively within the team and across other organisational units.A strong orientation to the provision of a high level of customer service.An empathy with and ability to communicate with students, including those from diverse cultural backgrounds.

Desirable

Experience in a tertiary education institution or other large organisation in an area related to student administration.Knowledge of University student computer systems and packages e.g. SI-net, Business Objects, InPlace and / CRM.

The successful candidate may be required to complete a number of pre-employment checks, including : right to work in Australia.

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.

Questions?

For more information about this opportunity, please contact Melissa Scott via .

For application inquiries, please reach out to the Talent Acquisition team at , stating the job reference number (below) in the subject line.

Want to Apply?

We Welcome Applications From All Individuals And Are Committed To An Inclusive And Accessible Recruitment Process. To Be Considered, Please Ensure You Upload

ResumeA cover letter summarising how your background aligns with the 'About You' section.

Our strength as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. If you require an alternative method to submit your application due to accessibility needs or personal circumstances, please contact .

Other Information

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and / or continue to impact their career trajectory. Candidates who don't meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

Applications close 15 July 2025 at 11.00pm AEST (R-53038). Please note that interviews have been tentatively scheduled for week commencing July 28 2025.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionEducation and TrainingIndustriesHigher EducationReferrals increase your chances of interviewing at The University of Queensland by 2x

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