Employment Support Consultant

Position Description

Position Employment Support Consultant

Reporting to Team Lead

Division Consumer Directed Care

Location

Organisation

MS Plus is the go-to provider of information, advice and support for people affected by multiple sclerosis and other

neurological conditions. We’re a combined entity of the ACT, NSW, Victoria, and Tasmania with over years' insight

into how to live well with progressive neurological conditions.

Role Purpose

The Employment Support Consultant (ESC) will support participants diagnosed with Multiple Sclerosis and acquired

neurological conditions to achieve their goals in maintaining or obtaining their chosen employment in the open

labour market. The ESC is responsible for the provision of high-quality disability employment services to participants

with Multiple Sclerosis in accordance with the Disability Employment Service Deed and MS Plus, Policies and

Procedures.

• Provide tailored individual support to a person(s) diagnosed with Multiple Sclerosis and may also provide

advice to employers and a range of stakeholders.

Team structure

Key Responsibilities

Key focus area Success factors

Strategic Leadership

opportunities.

harassment, and bullying.

Key focus area Success factors

needs and identify any vocational barriers and non-vocational barriers

jeopardising current employment or preventing the individual from finding

new employment

treatment, and sourcing, prescribing and purchasing of equipment

modifications

Operational Leadership any changes

seekers are placed in new employment and monitor progress

assessments, providing recommendations to address vocational barriers

plans

with the DES Disability Employment Services Agreement

Key focus area Success factors

including relationships with staff, health professionals and community service

providers, to support the work of MS Plus, facilitate participant access to service

People Leadership /

provision and enhance the organisation’s relationship with the community.

Relationship

Management

carers.

Delivery Manager, Employment Support Officer(s), Senior Employment Support

Consultants, Employment Development Consultant(s).

Approval authority : Executive Manager, People Culture Quality Next review : February

Date approved : Key author : People Culture Quality

Version : Business Unit : People Culture Quality

knowledge.

administrative staff in relation to service delivery.

fully informed about operational activities.

Key focus area Success factors

neurological conditions in accordance with departmental guidelines and Deed and

Compliance and service guarantee.

Professional Conduct

professional body.

Qualifications / Work Experience

discipline.

Essential

experience

Knowledge and Key Selection Criteria

disability related to MS or neurological condition / s.

Essential

caseload.

Desirable

Approval authority : Executive Manager, People Culture Quality Next review : February

Date approved : Key author : People Culture Quality

Version : Business Unit : People Culture Quality

Key Competencies

Key Focus Area Demonstrated competency

Financial

You ensure purchased supports for clients are delivered in accordance with business rules /

Management

budget.

You actively contribute and show leadership in reflective practice group meetings and

Reflective Practice supervision.

Consumer You keep participants at the centre of everything you do. You focus on achieving best

Outcomes possible vocational results for participants.

You manage your workload ensuring all services are delivered within required time frames.

You will show efficiently with utilisation of resources available and demonstrate ability to

Time Management

prioritise your workload.

You can stay calm under pressure, research possible causes, identify trends and choose

Problem Solving the most relevant solution.

You are focused on your goals and understand the steps needed to achieve them. You will

Achieving Results also have the motivation to see projects through to fruition and motivate others to do the

same.

Contracts / Records You maintain records across a range of systems in accordance with Deed and DES

Management guidelines

Quality, Risk,

Safety, Legislative You contribute to quality assurance activities.

compliance

You are a strong advocate for participants and their goals as well as promoting the service

Advocacy

in the broader community

Written and Oral You convey information in a way that is confident, professional, and easy for others to

Communication understand whatever their level.

You collaborate and work well with others, demonstrate a caring and professional nature in

Interpersonal skills

all aspects of your work. You deliver constructive feedback and can motivate others.

Personal Attributes

Caring & a sense of

humour

Collaborative

Adaptable

Dependable and

strong work ethic

Approval authority : Executive Manager, People Culture Quality Next review : February

Date approved : Key author : People Culture Quality

Version : Business Unit : People Culture Quality

Employment Screening

Appointments within MS Plus are subject to the satisfactory completion of a police check (All), a Working with

Vulnerable People check (WWVP) ACT & Tasmania, a NDIS National Worker Screening Check (NDISWC) and / or a

Working with Children check (WWCC) where applicable to the role; plus character / performance reference checks. In

some roles, work may not be attended if the required screening employment checks have not been completed / cleared.

Appointees whose role requires an NDISWC and / or a WWCC must provide a successful / cleared check if they already

have one or apply for one on appointment. Costs associated with these checks are the responsibility of the appointee.

All appointments are subject to the disclosure of any relevant employment history of formal disciplinary action for

improper or unprofessional conduct taken by current or previous employers or any other integrity body within or outside

Australia.

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