Contracts & Construction Coordinator

Role Summary This is a unique role that bridges the gap between contract administration and construction servicing.

As the Contracts & Construction Coordinator, you will be responsible for managing the end-to-end flow of sales contracts while supporting clients through the construction process.

From initial reservation through to post-handover, your role is critical in ensuring a seamless, professional, and compliant experience for all parties involved.

Key Responsibilities Contracts & Sales Administration Coordinate the preparation, review, and submission of contracts in line with compliance standardsLiaise with solicitors, clients, builders, and internal stakeholders to ensure contracts are processed accurately and in a timely mannerManage deposits and payment schedules, including tracking and coordinating refunds or variationsMaintain and update internal databases, templates, and stock availabilitySupport with re-sales, flyer preparation, and communication with vendors / buyersEnsure all contract files pass audit with 100% complianceConstruction Support & Client Coordination Conduct client update calls at each key construction stage (Intro, Base, Enclosed, Handover)Manage insurance documentation and practical completion paperworkSchedule and coordinate defect inspections with third-party inspectorsRespond to client enquiries pre- and post-settlement, offering clear, empathetic updatesEnsure accurate progress invoicing within 24–48 hours of receiptCommunication & Stakeholder Liaison Maintain active communication between internal departments, clients, builders, and third partiesFlag and follow up on delays, missing documentation, or high-risk issues promptlyCoordinate with internal strategists, finance, and management for consistent client servicingCollaborate with offshore admin support for document handling and reportingCompliance & Operational Efficiency Ensure files are up to date with notes and task completion logsMaintain audit readiness on all files and complete reports as requiredTrack project timelines and support internal process improvement initiativesAbout You2–3 years of experience in contract administration, property settlements, or construction coordinationStrong interpersonal skills, capable of managing stakeholder relationships with professionalism and empathyHighly organised, detail-oriented, and able to manage multiple priorities under time pressureComfortable with CRM platforms and property-related documentationIntermediate computer skills, especially in Microsoft Office and workflow systemsStrong problem-solving abilities and a proactive mindsetA clear Police & Credit Report is mandatoryWhy Join Us This is an opportunity to work across multiple stages of the property journey – from sale to build – in a professional, fast-paced and rewarding environment. You'll play a key role in client satisfaction and operational excellence, while developing expertise across the property and construction life cycle. Join an industry leading organisation who are on a mission to change their clients lives and help them achieve financial freedom.

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