ATCO's Australian operations are headquartered in Perth, Western Australia and specialise in creating innovative, customer focused energy and infrastructure solutions. ATCO owns and operates Western Australia's largest gas distribution network with more than 750,000 connection points and 14,000km of pipelines.
Are you an experienced customer service professional with a strong administrative skill? Do you thrive in a fast-paced environment, managing time-sensitive tasks with precision? If so, we want to hear from you! We are looking for a
- Planner
- to join our dynamic team, to cover a
- 12 month maternity leave.
- About the role
In this role, you will be responsible for reviewing, processing, monitoring, and closing out customer requests for site works while managing administrative tasks to ensure smooth operations. If you're organised, detail-oriented, and have a knack for customer service, this position is perfect for you!
Key ResponsibilitiesReview customer requests for site works and create work ordersManage an Outlook account by reviewing and prioritising incoming inquiriesMonitor the completion of works and close out work ordersBe accountable for meeting KPIs and maintaining high standards of serviceDispatch work orders to Field Devices, monitor progress, and close out once completedPrioritise tasks effectively to ensure deadlines are metCollaborate with various departments to ensure smooth workflowsHandle material orders and related procurement tasksCreate purchase orders and process goods receipt invoices for products and servicesAssist in data analysis and prepare related reportsEnter timesheet and other field-related data into systems accuratelyAbout YouQualifications & ExperienceExcellent verbal and written communication skillsAdvanced problem-solving capabilitiesHigh personal standards of reliability, honesty, and integritySAP experience is preferred, but not essentialWhy Join Us?Opportunity to work in a supportive and collaborative environmentCompetitive salary and benefits packageCareer development opportunities