Administration & Customer Service Officer Mon - Fri

Lighting Illusions, one of the leading fans and lighting retailers in Australia, is seeking an experienced & ambitious self-starter with a can-do attitude to join our Head Office at Acacia Ridge. We are growing fast and in need of motivated team members who are looking for a long-term role in a dynamic and challenging environment.

• About the Role

We are looking for someone who shows initiative, thinks outside the box, can multi-task, and most importantly, does not crumble under pressure.

• Your duties will include
• Schedule warranty jobs and communicate with the customer and electricians as required to ensure a smooth process from start to finish
• Processing quotes, dispatches, returns and other order related tasks
• Inventory control and complex data entry for incoming and outgoing stock and shipping containers
• Other office administration duties as required
• To succeed in this role, you must
• A go-getter who can hit the ground running
• Be a clear thinker, problem solver, and be able to identify urgent requirements and prioritise accordingly
• Have excellent time management skills with the ability to multi-task and schedule your workload
• Have highly developed communications skills, both verbally and written
• Be tech-savvy and comfortable working in a paperless environment
• Have great attention to detail and a "can-do attitude"
• A background in the electrical industry, knowledge of lighting and air movement products, experience with software for processing sales and dispatching goods, and knowledge of NetSuite ERP will be highly regarded
• What we offer in return
• Positive, caring, and inclusive team culture with ongoing training & mentoring
• Work-life balance with Monday to Friday office hours with options to work from home in a schedule
• Generous Annual Bonus upon meeting departmental budget
• Opportunities for career growth within a growing company
• Free on-site parking
• In your Cover Letter please answer the following
• How long will it take you to get to work every day?
• What is your favourite TV Show?

We look forward to hearing from you!

• No recruitment companies, please.
• Job Types
• Full-time, Permanent
• Salary
• 50,000.00 - $58,000.00 per year
• Benefits
• Employee discount
• Professional development assistance
• Profit sharing
• Work from home

Schedule :

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Supplementary Pay :

• Annual bonus

Ability to commute / relocate :

• Acacia Ridge QLD : Reliably commute or planning to relocate before starting work (required)

Application Question(s) :

• How long will you take approximately to travel to work to our Head Office at Acacia Ridge?
• Experience
• Office Administration : 1 year (preferred)
• Customer Support & Client Services : 1 year (preferred)

Work Authorisation :

• Australia (required)