Applications Support Analyst (SQL experience)

Application Support Analyst – Healthcare Sector (12-Month Contract)

Location : Melbourne | Employment Type : Contract (12 months)

Recruitment Partner : Milestone IT

Milestone IT is proud to partner with one of the leading healthcare providers in Melbourne in the search for a Mid-Level Application Support Analyst . This is a fantastic opportunity to join a dynamic team supporting mission-critical hospital systems on an initial 12-month contract, with potential for extension.

About the Role :

As an Application Support Analyst, you will play a vital role in supporting clinical and business applications within a hospital environment. Your primary focus will be on supporting systems that rely heavily on SQL , ensuring minimal downtime and efficient issue resolution for end-users.

Key Responsibilities :

Provide day-to-day support for hospital applications across clinical and administrative departments

Troubleshoot and resolve application issues, including data-related errors using SQL queries

Work closely with end-users, vendors, and IT teams to resolve incidents

Assist with application upgrades, testing, and deployment

Maintain documentation of systems, support processes, and known issues

Skills & Experience :

1–4 years of experience in Application Support (Mid-level)

Strong working knowledge of SQL (writing queries, troubleshooting data issues)

Previous exposure to healthcare or hospital IT systems is highly desirable

Familiarity with ticketing systems and incident management processes

Strong communication and problem-solving skills

What’s on Offer :

12-month contract with possible extension

Work with a respected healthcare institution

Supportive team environment

Great opportunity to gain healthcare industry experience

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