Learning & Development Specialist

Shape team growth with impactful, process-driven training programs!

• Drive excellence in a flexible, dynamic work environment!
• Join a fast-growing, fun, and supportive Australian brand!
• Yo-Chi Learning & Development Specialist - Sydney Based

At Yo-Chi, our people are at the heart of everything we do. We're on the hunt for a dynamic Learning & Development Specialist who thrives on empowering teams and driving operational excellence through effective training.

In this role, you'll shape the growth of our team members by creating and delivering engaging, process-driven training programmes that ensure every Yo-Chi employee can deliver a consistently delightful customer experience.

Yo-Chi was born from a passion for creating a place where delicious frozen yoghurt and positive energy come together. We kick-started Melbourne's self-serve frozen yoghurt scene in 2012 with our first venue in Balaclava. Today, we have 37 venues with ambitious plans to double that over the next two years. As a proud family-owned Australian business, we place Chi at the heart of everything we do.

As our Learning & Development Specialist, you'll be responsible for designing and implementing comprehensive training programmes to drive operational excellence across all venues. Reporting to the National Training and Development Manager, you'll work closely with venue teams to ensure training aligns with day-to-day operational needs and supports our continued growth.

If you're excited about developing the future of Yo-Chi through meaningful training and development initiatives, we'd love to hear from you!