Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefines revelry for the modern jet set.
We share our guests' passions, providing insider access to what's new and what's next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra : Detox.Retox.Repeat. If you're ready to create the W scene that is magnetic to everyday connectors around the world, then we invite you to explore a career with W Hotels.
Whatever / Whenever® service caters to every need in a personalized and personable way - friendly, unscripted, real and connected. This is amplified by W Insiders : tapped-in Talent who provide guests insider access to everything locals are buzzing about. W Talent relate to guests' edgy attitude and thrive in a setting where they can be true to themselves.
As the first point of contact, you will have a passion for delivering a Whatever / Whenever service culture throughout W Brisbane. You will be familiar with all things Brisbane and give our guests backstage access to local knowledge.
You will be highly experienced with all operational aspects of a Concierge department. This includes responding to guest requests promptly and enthusiastically, leading a dynamic team, and effectively coordinate staff issues such as rostering, wage analysis, training and recruitment.
Your main duties and responsibilities include but are not limited to :
Must demonstrate a proven track record of experience within the Concierge profession, possess excellent verbal and written communication skills and have a high attention to detail.
Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
We share our guests' passions, providing insider access to what's new and what's next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra : Detox.Retox.Repeat. If you're ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.
Concierge • Brisbane, Australia