This job offer is not available in your country.

Aps3 Client Contact Officer

Department Of Veterans' AffairsPerth, Australia

5 days ago

Job description

Salary Range : $65,937-$70,832 + Attractive Superannuation

Contact Officer : Janet Miller (08) 9366 8598

The Department of Veterans' Affairs (DVA) exists to meet the Nation's commitment to care for our veteran and defence service community - the men and women who have served Australia in time of war and conflict as well as peacetime. This commitment extends to the families of these individuals. We do this through programs of care, compensation, commemoration and Defence support services. DVA is both a policy and service delivery agency. The Client Contact Officer is a pivotal role in providing support to the veteran community. You will be the navigator for the veteran community to access all available supports. This role offers rewarding and diverse employment. No day is the same and everyday you will go home knowing that you have made a positive difference to someone.

Duties

Delivering a professional telephone enquiry service and provision of information on the range of benefits and services provided by DVA.

Guiding and assisting members of the veteran community to appropriate information resources, including the DVA website and registration for online services.

Referring complex enquires to specialist sections of DVA in line with VAN procedures and escalation protocols.

Recording all telephone enquiries on a client contact database, and forwarding appropriate written correspondence where required.

Providing administrative support and assisting in the preparation of relevant resource materials as required.

Positive participation in process improvement, team planning and own professional performance development.

Eligibility

Applicants must be an Australian citizen to apply.

Notes

A merit pool will be established that may be used to fill similar positions (ongoing and non-ongoing) within the next 18 months.

DVA is committed to improving the data skills and capability of our workforce to underpin our goal of becoming a leading data-driven organisation.

Applicant Information Opens in new window

Job Description Opens in new window

Create a job alert for this search

Aps3 Client Contact Officer • Perth, Australia

Related jobs

Client Service Officer

Ambrosini Global RecruitmentPerth, Australia

We have an exciting opportunity for an experienced Administration Officer to work at a CBD accounting firm that provides a combination of taxation, accounting, financial and advisory services.They ...Show moreLast updated: 8 days ago

Client Services Officer

One Central HealthPerth, Australia

Due to the expansion of our company a full-time position is currently open in our Tuart Hill (Perth) and Kalgoorlie office for a Client Services Officer to join our team. Preparation for consulting ...Show moreLast updated: 6 days ago

Client Services And Administration Officer

All 4 PeoplePerth, Australia

Our client, a successful boutique Accounting Practice, is seeking an experienced Administrator to ensure the office is run in an effective manner and provide assistance to clients and staff.Attendi...Show moreLast updated: 6 days ago

New!

Client Services Officer

Berritta ConsultingPerth, Australia

We want to talk to you about what your next career opportunity / dream role is.We want to know where you want to take your career. We have hundreds of clients, but we want to find someone that match...Show moreLast updated: 22 hours ago

Client Support Officer

IparPerth, Australia

Being part of the JobAccess team means you will be contributing to • • : .Creating diverse and inclusive workplaces for people with disability. Providing professional advice to support people with disab...Show moreLast updated: 8 days ago

Client Liaison Officer

Adaptive ResourcingPerth, WA, AU

Subiaco office with easy transport links.A company that truly lives its values and looks after the team.Busy role with great support and leadership. Ready to supercharge your career?.Tired of compla...Show moreLast updated: 8 days ago

Client Services Officer

NPAworldwidePerth St Georges Tce, WA, Western Australia, Australia

Join our supportive, close-knit team as a Customer Care Officer, where you will assist real estate agencies using our platform and support their clients with invoicing and pay-later applications.Yo...Show moreLast updated: 12 days ago

Aps 4 - Client Services Officer

Federal Court Of AustraliaPerth, Australia

The Federal Court has a wide jurisdiction, so Client Service Officers must be flexible in their approach to work and be willing to learn and adapt to new procedures. The role operates within a small...Show moreLast updated: 8 days ago

Client Services Officer

Cv CheckPerth, Australia

At CVCheck, we continue to develop the most technologically advanced information-screening platform available to help individuals and businesses source and share verified information relevant to em...Show moreLast updated: 6 days ago

Client Services Officer

Abn GroupPerth, Australia

Bluebay Home Loans is an established Mortgage Management business, which specialises in residential finance (construction and established) and other niche lending such as SMSF investment loans.We a...Show moreLast updated: 7 days ago

Aps3 Legal Support Officer

Hudson AustraliaPerth, Australia

This pay rate is inclusive of mandatory 25% casual loading.The Legal Support Officer in the Governance and Legal Practice Services Branch plays a vital role in providing comprehensive administrativ...Show moreLast updated: 1 day ago

Contact Centre Officer (APS5 Equivalent)

Chandler MacleodPerth, WA, AU

Our client is seeking to engage a Contact Centre Officer (APS5 Equivalent).Eligibility / Security Requirement : .Ability to obtain BASELINE CLEARANCE. National Redress Scheme for Institutional Child Sex...Show moreLast updated: 13 days ago

Client Services Officer

Advanced Search GroupPerth, Australia

Work for one of the fastest growing accounting firms in WA.A progressive and forward-thinking firm who invest a lot in their staff. Work with a great bunch of people in a positive environment.Our cl...Show moreLast updated: 4 days ago

Client Services Officer

CentrecarePerth, Australia

Respect, Excellence, Celebration, Compassion, Acceptance, Professionalism.Join an organisation that makes a real difference within the community. Centrecare is a not-for-profit organisation with ove...Show moreLast updated: 14 days ago

Client Services Officer

Knight Financial AdvisorsPerth, Australia

Client Services Officer Professional services industryGreat offices based in SubiacoFun and sociable working environmentThe RoleYou will be required to work as part of the Client Services team and ...Show moreLast updated: 2 days ago

Client Services Officer

SGSPerth, Australia

SGS is seeking a Client Services Officer to join the team located near Perth Airport.The responsibilities though not limited to will include : . Respond to and maintain records of client inquirers reg...Show moreLast updated: 30+ days ago

Client Relationship Officer

Scottish Pacific Business FinancePerth, Australia

We're on the look out for a Client Relationship Officer to join our Perth team and help give our clients every chance of success. This would be the ideal role for someone who has experience in accou...Show moreLast updated: 5 days ago

Aps3 Participant Support Officer

Dfp Recruitment ServicesPerth, Australia

DFP Recruitment Perth are seeking a suitably experienced applicant that is looking to enter or try something new in the Federal Government sector with this amazing opportunity.This position is loca...Show moreLast updated: 7 days ago