Position Description
- Job Title
- Disability Support Worker
The _NDIS Workforce Capability Framework_ describes this role as a General Support Worker for services funded under the NDIS. Persons working within this role are responsible for using the strategies determined in the participant's support plan.
All practices are participant-focused and promote their choices, rights and decisions. Due to the variable nature of participants, this role requires the worker to promote participants' voices, choices and report any areas of concern. The participant is at the centre of all practices.
Workers are required to follow all policies and procedures and report to management :
feedback from participants (positive, constructive and complaints)changes in participant circumstances or environmentwork health and safety issues and concernsneed for resources to undertake the roleif you think that the participant is experiencing discrimination, exploitation, neglect, abuse or violencewhen unsure of appropriate practiceswhen unsure of actions that should be undertakenstressed or anxious feelingsType Of EmploymentCasual_Report ToOperations Manager_LocationPerth, Western Australia_Main Duties / ResponsibilitiesProvision of care and supports to participants as detailed in their support plans.
GeneralAlways check your understanding of the participant's required tasks before commencing your work.Implement personal hygiene and infection control proceduresBe alert if you notice the participant is distressed or apathetic (uninterested or listless)Adjust your tasks to meet participant's needs, preferences and prioritiesRecord all work as per the organisation's requirementsWork PracticesDuties will vary according to the participant's support plan but may include :
Assisting people to perform important daily activitiesFacilitating daily personal hygiene and dressing tasksPerforming home-based tasks such as food preparation and houseworkUndertaking tasks outside the home such as shoppingEnsuring varied programs of social activitiesProviding emotional support and friendshipCommunicateclearly, inclusively and respectfullyadapt to participant's age, culture and cognitive abilityunderstand individual communication - verbal and non-verbaluse the best communication method to recognise the difference between self and participantbe persistent and patientBuild trusted relationshipsbuild relationships based on mutual respectdetermine what makes the participant feel safe and valuedwork with both participant and their important people to understand how they are involvedcommunicate directly with the participant unless otherwise determinedprioritise participant's voice during any conflicttreat equally but recognise the imbalance in the relationshiprecognise and report any threat in circumstances and environmentRightsunderstand participant and worker rightssupport participant to express views, raise concerns, report complaints and incidentsWork Collaborativelysupport all supporting stakeholderswork within role and responsibilityrecognise the participant's skills, experience and contribution to everyone in the teamkeep participants informed when sharing and discussing themfocus on strengthsbe optimistic, hope and patienceObserve and respondreview all relevant notes and support plan informationidentify needs and strategiesclarify your understandingbe observant, attentive and presentact responsively and flexiblycelebrate reaching goals and independencemaximise participant's control and confidenceHeath and Safetytalk to participant / supervisor about any intermittent conditions to determine strategies when confronted with the situationsupport access to preventative and responsive health, dental etcrespond quickly if the participant is uncomfortable, distressed, apathetic or in poor healthidentify potential and actual risks, then act promptly and in consultation with the participantescalate to your supervisor any situation when the participant is at riskidentify and report any work health and safety issuespromote independence and choicenever use restrictive practice unless approved and trained in the practiceQualifications / RequirementsCurrent Worker Screening and WWCC (if required)First Aid CertificateDrivers LicenseReliable and comprehensively insured vehicleNew Worker NDIS Induction ModuleSmartphoneA formal certificate may not be required if the individual has relevant experience and skills - recommended qualifications Certificate III in Individual Support, Mental Health, Aged Care, Community Services, Disability Work or similar.ExperiencePreferred minimum six months relevant experienceExperience supporting people with disabilityDemonstrated continuing