Join Our Team at Acers Hospitality Pty Ltd – Canberra, ACT
Positions Available : Office Manager & Retail Manager | Employment Type : Full-Time
About Us :
Acers Hospitality Pty Ltd is a respected and growing company within the Australian hospitality sector, dedicated to delivering high-quality services and guest satisfaction. With expanding operations across the ACT, we are seeking experienced and professional individuals to join our team in two key positions : Office Manager and Retail Manager .
Position 1 : Office Manager
Overview :
The Office Manager will be responsible for ensuring the smooth functioning of the back office, managing daily administration, coordinating interdepartmental communication, and supporting senior management in achieving operational efficiency.
Key Responsibilities :
- Oversee daily administrative functions and workflow
- Handle internal and external correspondence
- Manage payroll, invoicing, accounts reconciliation, and financial records
- Liaise with suppliers and service providers
- Maintain staff records and assist with HR documentation
- Ensure workplace compliance with safety and legal requirements
- Organise meetings, prepare reports, and maintain company registers
- Support the executive team with general office duties
Skills & Experience :
Minimum a years of experience in an office management or administration roleProficiency in MS Office and accounting software (e.g., MYOB, Xero)Excellent communication and organisational skillsStrong attention to detail and the ability to multitaskBackground in hospitality is advantageousQualifications :
Certificate IV or Diploma in Business Administration, Hospitality, or related fieldPosition 2 : Retail Manager
Overview :
As the Retail Manager, you will oversee the day-to-day operations of one of our retail outlets, ensuring high performance across staff, sales, stock, and customer service. This role is vital to the customer experience and community engagement of our brand.
Key Responsibilities :
Supervise daily retail store operations and team performanceCreate rosters and manage staff schedulesManage inventory levels and ordering, minimising wasteProvide coaching and performance management to retail staffDrive store sales and implement marketing initiativesEnsure accurate financial handling, including POS and bankingMaintain cleanliness, safety, and presentation of the storeAddress customer issues professionally and ensure satisfactionWork closely with senior management to meet targets and compliance requirementsSkills & Experience :
At least a years of experience in a retail leadership roleStrong leadership and customer service orientationSound understanding of retail operations, stock control, and POS systemsEffective team management and problem-solving skillsHospitality or supermarket retail experience will be highly regardedQualifications :
Diploma in Business, Retail Management, or related field (preferred)Why Work With Us :
Dynamic and supportive work cultureCompetitive salary packages based on experienceOpportunities for career developmentBe part of a growing and respected organisationHow to Apply :
To apply for either position, click on the 'Apply' button and submit your updated resume along with a brief cover letter indicating the position you’re applying for.
Shortlisted candidates will be contacted for interviews.
Job Type : Full-time
Pay : $70,000.00 – $80,000.00 per year
Schedule :
8 hour shiftAfternoon shiftDay shiftEvening shiftWork Location : In person