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Account Executive - Strata

HaysMelbourne, Australia

30+ days ago

Job description

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Senior Recruitment Specialist | Professional & Financial Services | Risk & Insurance | Melbourne Your new company This is a modern, forward-thinking and growing insurance brokerage based in Melbourne's CBD, who are looking for a Strata Account Executive to join their team. The business is progressive and well-regarded, providing an excellent benefit package to its employees and offering a broad range of work. The company is looking to hire an experienced account executive to deal with a book of strata work. This is a flexible role based in Melbourne's CBD, and is a great career progression opportunity for an Insurance Broker with strata experience.

Your new role As a Strata Account Executive, you will be an integral part of a dynamic insurance broking team, managing a diverse portfolio of strata clients across residential, commercial, and mixed-use properties. This role combines client relationship management, technical insurance knowledge, and strategic negotiation to deliver tailored strata insurance solutions. Your main responsibilities will be :

Manage and retain a portfolio of strata schemes across various property types, ensuring high levels of client satisfaction and retention. Develop and present customised insurance programs and renewal proposals that address the unique risks and compliance requirements of strata communities. Negotiate competitive terms with underwriters, leveraging your market knowledge to secure optimal coverage and pricing. Respond to client enquiries, providing expert guidance on policy coverage, endorsements, and claims processes. Support and coordinate claims management, acting as a liaison between clients, insurers, and loss adjusters to ensure timely resolution. Identify new business opportunities through referrals, networking with strata managers, and leveraging existing relationships. Ensure compliance with RG146, strata legislation, and internal governance standards, maintaining accurate records and documentation. Stay informed on strata insurance trends, legislative changes, and emerging risks affecting the strata sector. Collaborate with internal teams, including claims, underwriting, and support staff, to deliver seamless service and meet business objectives. Maintain Tier 1 qualifications and complete ongoing professional development to uphold industry standards and enhance your expertise. What you'll need to succeed In order to be considered for this position, you will have :

A minimum of 3 years of experience in insurance broking, with at least 2 years of experience in strata. Ability to confidently manage a portfolio of strata renewals (70+ per month). Strong systems and software experience, with proven knowledge of broking platforms. Excellent communication skills, with an ability to build strong internal and external relationships with clients and stakeholders. Full, unrestricted rights to work in Australia. What you'll get in return This role offers a strong benefits package for the right person, including

Salary between $90,000 and $100,000 including super, which may be negotiable depending on your experience. Hybrid working (2-3 days in the office per week). Melbourne CBD-based role, serviced by great transport routes. Clear pathway for further career progression and management opportunities from day one. Broader employee wellness benefits and team-building activities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact Sam Puddephatt on now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Seniority level Seniority level Associate Employment type Employment type Full-time Job function Job function Business Development, Sales, and General Business Industries Insurance Referrals increase your chances of interviewing at Hays by 2x