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Workforce Support Officer

Workforce Support Officer

Department Of EducationMelbourne, Australia
10 days ago
Job description

This role is fixed term until 30 June 2026 _

Shape the establishment of Early Learning Victoria and the design and delivery of the first ever Victorian Government owned and operated Early Learning and Childcare Centres.

  • About Early Learning Victoria

The Victorian Government is establishing 50 government-owned and operated Early Learning and Childcare Centres to be opened by 2032, as part of the Best Start, Best Life reforms. These centres will offer long day care, Three-year-old Kindergarten and Pre-Prep. The first four centres opened in 2025, with a further 14 centres opening in 2026. Early Learning Victoria (ELV) has been set up as a new business unit within the Department of Education to establish and operate the centres.

  • About the Role
  • Key accountabilities include :

  • Resolving HR enquiries efficiently via a centralised HR mailbox
  • Processing, monitoring and adjusting employee system data to ensure accuracy of employee remuneration and entitlements
  • Providing advice and guidance on HR processes and best practice on topics including onboarding / offboarding, recruitment & retention, and workforce planning
  • Ensuring compliance and quality control in relation to policy, process and legislation
  • We are building a team of high performers with strong communication skills and a passion for customer service excellence. This is a newly created role and a rare opportunity to contribute to the large program of work ahead to achieve this ambitious reform agenda.

  • Attributes
  • Critical Thinking and Problem Solving
  • Seeks resolution of problems through policy or process guidelines. Otherwise seeks guidance by providing information and ideas relevant towards resolution of problem. Understands concepts enabling improvements in critical thinking and problem solving.
  • Working Collaboratively
  • Cooperates and works well with others in pursuit of team goals. Shares information and acknowledge others' efforts. Steps in to help others where required. Researches and develops recommendations within the recruitment and workforce realm. Manages projects, usually under limited direction. Contributes expertise to the wider team working on complex projects
  • Customer Focus
  • Understands customer needs and applies skills, knowledge and experience to deliver high impact services that address those needs.
  • Qualifications and Experience
  • Experience in an early education or government setting is desirable

  • How to apply
  • Applicants are required to submit a CV and cover letter (max 2 pages for cover letter) summarising their skills, relevant experience and suitability to the role. In your cover letter, please also respond directly to Key Selection Criteria outlined in the position description.

  • Further Information
  • Preferred applicants must have a Working with Children Check. A police check and other pre-employment checks may be required. Information provided to the Department of Education will be treated in the strictest confidence

  • Applications close 11 : 59pm on 20 / 03 / 2025
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