Account Executive, Smb - Anz

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• About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you'll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

We are looking for an Account Executive with the right energy, competitive spirit, personal drive, and track record of success in Sales to join our ANZ team. This position is new business focussed and involves working with small business clients (employee count of 11-251) to provide them the right Zoom services that meet their video and online meeting needs. Working in a defined geographic territory, you will proactively engage with targeted companies, as well as follow up and close on various sources of inbound leads.

• Responsibilities
• Meet or exceed sales and product objectives
• Effectively qualify leads and identify prospect needs, engaging technical resources as required
• Create client demos / presentations, quotes / proposals, and Quarterly Business Reviews (QBRs)
• Conduct high-level conversations with C-Level and VP -Level Executives to address business needs
• Utilize solution-selling techniques to effectively guide sales process to close
• Develop and maintain business within existing accounts, manage complex sales situations and sales campaigns
• Upsell and leverage business from new and established customer relationships
• Utilize Salesforce CRM to provide timely and accurate sales activity tracking and status updates
• Work strategically with management to deliver forecasts, identify trending opportunities / challenges, and provide recommended solutions
• Forecast sales activity and revenue achievement while creating satisfied customers
• Resolve client issues in a timely and thorough manner; escalates issues to manager as appropriate
• Keep informed of the product line, competition and industry trends that may impact client business activities
• Requirements
• 2+ years of Account Executive experience in a technology company
• Must-have : Direct selling experience into the ANZ market
• Highly preferred : SaaS video or web conferencing solutions selling experience
• Must-have : Outbound sales experience
• Presence and proficiency in social media such as LinkedIn preferred
• Strong collaboration and relational skills
• Business forecasting, pipeline development and management skills are required
• A proven track record of closed sales, client satisfaction, & teamwork
• Must have strong verbal skills with consultative professional business acumen
• Must be detail oriented, organized, ethical, responsible, & self-motivated
• Salesforce CRM experience preferred
• Strong Internet research skills with excellent PC literacy [Excel, Outlook, Word, PowerPoint]
• BA / BS or equivalent experience

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here.

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