Scheduling / Services Coordinator

Job Title : Scheduler / Services Coordinator Company : Crystal Fire Services Pty Ltd Location : Brookvale, Northern Beaches Sydney Do you want to ignite your career and make a real impact? At Crystal Fire Services, you'll feel the heat of excitement as you join a dynamic team that's blazing a trail in fire protection across diverse sectors. As our new Scheduler / Services Coordinator , you'll be at the heart of our operation, feeling the pulse of our fast-growing company.

Key Responsibilities : Scheduling and Coordination : Manage the schedules for Inspection & Testing teams. Balance multiple priorities and optimize team efficiency through effective appointment scheduling. Coordinate call-outs and repair tasks, managing supplementary works and time extensions. Align service delivery with customer expectations. Customer Interaction and Problem-Solving : Handle inbound phone calls, addressing customer inquiries and resolving / reporting issues. Provide excellent customer service in a professional environment. Email Management and Prioritization : Manage a shared inbox, prioritizing tasks and responding to correspondence efficiently. Manage high-volume communication channels. Teamwork and Communication : Collaborate with colleagues across various departments. Share information effectively and contribute to a positive team culture. What We Offer : Growth and Development : Opportunities to expand your skills and knowledge in fire protection. Meaningful Impact : Your role is crucial in ensuring public safety. Career Advancement : Clear paths for progression into senior coordination or technical roles. Work-Life Balance : Full-time office role with potential for flexible working arrangements after your probation period. Skill Utilization : Use your organizational, communication, and problem-solving skills in a dynamic environment. Industry Exposure : Experience across commercial, industrial, retail, and residential sectors. Supportive Team : Join a collaborative team that values your contribution. Minimum Requirements : Local applicants only. Please send your CV to .

Seniority Level : Entry Level Employment Type : Full-Time Industries : Facilities Services #J-18808-Ljbffr