Customer Service Officer

Parramatta CBD location, a short walk from the station and local shops and eateries

• Hybrid WFH flexibility for work-life balance and no weekends
• Supportive training and career progression - gain a Cert III in Financial Services
• Collection House
• CLH) is one of Australia's largest and most respected end-to-end receivables management companies and a part of Credit Corp Group. We provide practical, customer focused solutions in collections, credit management and customer care. We have redefined our organisational purpose to "Reimagine how debt is done. Better." to challenge ourselves to have a greater positive impact for our clients and customers.
• About your new role

As an Account Representative, you'll be at the frontline making outbound calls to customers on behalf of our clients' overdue accounts. Your goal is to provide exceptional customer service and varied solutions to customers whose accounts are in arrears to find fair and sustainable solutions to get them back on track. You'll listen to understand and support our customers through what are at times, complex financial matters with compassion, patience, resilience and a readiness to lean into the opportunities to share, learn and grow.

Want to start or grow your career in Financial Services with a leading top 200ASX company? Looking for a career change or seeking more security and opportunity? The majority of our leaders once began in this same role!

We are also committed to improving employment opportunities for Aboriginal and Torres Strait Islander peoples and we encourage applicants from Aboriginal and Torres Strait Islander descent to apply. PARRAMATTA 2150

Schedule :

Work Location : Hybrid remote in Parramatta, NSW 2150