Integrated HR are extremely proud to work closely with Optix Australasia!
Optix are dedicated to reducing on-road risks for fleet operators and the driver community. As a leader in the Driver Behaviour Management industry, they provide continuous risk identification, behaviour-changing solutions, and preventative forecasting. The Optix mission is to help fleet operators establish an accountable and structured solution to driver management.
About the Role
The permanent part-time Booking Coordinator will be responsible for scheduling installations, bookings, and following up on all jobs within New South Wales. It involves communication with clients, Optix staff and job sites to ensure the smooth operation of the installation work.
Working Location and Hours
- Office based in Sandgate Queensland
- 25 hours per week
- Monday – Friday in Office Role
- Hours are 9am - 2pm (Finish and start times negotiable)
- We are looking for someone to start after the new year and will be reviewing applications from 6 January 2025 onwards
Key Responsibilities
Customer Booking :
Managing phone and email enquiriesManaging customer enquiries for work requests and schedule / book the work requestsCommunication with customers on the status of work requestsCoordinating customer location / availability and technician location / availabilityManaging schedule changes with the customerJob / Site Management :
Communicating with job sites on availability and accessRe-confirming vehicle availability prior to the work taking placeManaging any schedule changes with sitesSkills and Experience
Strong communication skills, both written and verbalExperience as a scheduler, coordinator or similar position is advantageous (however not required)High level of attention to detailAbility to work under pressure and adjust to changing prioritiesOrganised, reliable, and punctualHave a willingness to learnComfortable to work independently and in a team environmentFamiliar with scheduling software or an ability to pick up systems comfortablyExperience in the transport industry would be advantageousPerks Working with Us
Supportive team cultureGood work-life balance with flexible hoursTeam building and training eventsAll equipment and training providedApply Now
If you are interested in this role, please apply now by uploading your resume and cover letter!
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