Lifestyle Coordinator

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Suncare is committed to "Making People's Lives Better". We do this through providing innovative personal solutions that support people to live their life, their way. As a values-based organisation we want our staff to reflect the values that we live by :

Innovative | Inclusive | Agile | Respectful | Authentic | Collaborative | Empathetic

Our customers are at the heart of everything we do and the experience they enjoy is critical to the success of our organisation. Every day, Suncare employees are making a difference to real people and making people's lives better.

Lifestyle Coordinator – what's involved in the role?

As Lifestyle Coordinator you will play a central role in the delivery of an outstanding customer experience. You will be responsible for the design, planning, delivery and promotion of social connections and engagement programs that enhance the psychological, social and physical well-being of our customers.

This position oversees Support Workers and Volunteers to provide effective social engagement in Suncare’s programs. These programs include in centre and out of centre activities, respite, outings and social events.

This opportunity is based in North Lakes and is available on a permanent full-time basis (Monday to Friday).

A bit more about the role :

Reporting to Suncare’s Social Connections Coordinator you will :

• Design, plan, deliver, and promote programs to enhance customer wellbeing (psychological, social, emotional, physical, and cultural).
• Collaborate with internal teams to communicate activity schedules and coordinate customer participation.
• Ensure programs meet safety, policy, and legislative requirements, including conducting risk assessments.
• Develop inclusive programs for customers with dementia and complex needs.
• Manage the booking process for social connections and engagement and actively promote Suncare facilities to maximise usage.
• Coordinate transport for customers and ensure programs are adequately staffed with support workers and volunteers.
• Oversee venue hire processes and provide ongoing support and training for volunteers.
• Oversee the Customer Feedback process to enhance service delivery.
• Support the development of Support Workers and Volunteers through training, debriefing, team meetings, and ongoing guidance.
• Monitor staffing needs and coordinate recruitment, performance management, and appraisals in collaboration with the Social Connections Coordinator.

About you :

You will be self-motivated and possess a strong customer service ethos and have passion for and find satisfaction in contributing to activities that ultimately make a difference to our customer's lives.

You will also possess :

What can we offer you?

At Suncare our people really are our greatest asset. We offer :

Apply now!

Ready to join our team of over 750 staff and 175 volunteers? Please apply by including your resume and a cover letter outlining why you would be a great fit for this role.

As part of the recruitment process, you may be requested to undertake background checks such as criminal history, pre-employment medical, demerit point / driving history and reference checks.

We collect, use, disclose, store, secure, manage and dispose of your personal information in accordance with the Australian Privacy Principles and our Privacy Policy. To see a copy of the privacy policy or to learn more about Suncare please visit our website http : / / www.suncare.org.au

Applicants may be requested to disclose any pre-existing illness or injury which may impact on their ability to perform the advertised role. Details are available in section 571 of the Workers Compensation and Rehabilitation Act 2003.

Suncare is an equal opportunity employer.

Seniority level

Seniority level

Associate

Employment type

Employment type

Full-time

Job function

Job function

Customer Service, Health Care Provider, and Business Development

Industries

Hospitals and Health Care and Community Services

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