Investigations And Governance Manager

At Compass Group Australia, we don't just serve meals — we create unforgettable experiences.

As part of the world's largest food and support services company, we partner with iconic brands and industries to deliver exceptional service across workplaces, hospitals, schools, stadiums, remote sites, and more.

From fuelling major mining operations to crafting gourmet moments at world-class venues, our team thrives on challenge, passion, and purpose.

If you're looking to be part of something bigger, where your contribution truly matters — this is your moment to join us!Join a global leader that feeds innovation, drives hospitality, and powers possibility!We're looking for a passionate and experienced professional to lead the development, implementation, and continuous improvement of investigation processes across Compass Group Australia.

This pivotal role will support and guide operational teams in managing investigation quality, supporting analysis of food safety incidents, and applying risk-based action planning using the hierarchy of control.

You will also contribute to governance, crisis management, and incident review frameworks, making a real impact in a fast-paced, rewarding environment.THE ROLEThe Investigations and Governance Manager is primarily responsible for managing the quality of HSE investigations across Compass Group Australia and performing Governance activities across HSEQ programs.Main responsibilities : Investigation QualityDesign and implement investigation modules for HSEQ and Operations, including evidence and statement collectionCoach teams to improve the accuracy, consistency, and depth of HSEQ investigationsEstablish best-practice investigation methods for all incidents, including food safety incidentsGuide teams in identifying effective corrective actions using the hierarchy of controlDrive continuous improvement of investigation and incident management proceduresSignificant InvestigationLead investigations into high-potential or significant incidents, using ICAM or comparable methodologiesProduce clear, detailed reports for internal stakeholders and clientsDevelop and deliver training on psychosocial incident investigation techniquesGovernanceDesign and implement HSEQ governance policies, frameworks, and best practicesReview HSEQ outputs to ensure compliance with Compass Group Australia standardsConduct weekly reviews of injury and illness data to ensure accurate classificationProvide training and support to leadership and staff on their governance responsibilitiesCrisis Management and Business ContinuityDevelop and maintain robust crisis, emergency management, and business continuity plansFacilitate risk identification, scenario planning, and impact assessmentsLead post-crisis reviews and integrate lessons learned to enhance future response strategiesOther ResponsibilitiesFollow Compass health, safety and security proceduresTHE PERSONMinimum of 5 years' experience in incident investigationStrong knowledge of governance frameworks and quality assurance practicesExcellent interviewing and communication skillsStrong organisational and task management capabilitiesDemonstrated ethical conduct aligned with professional standards and corporate valuesProven experience in crisis management and business continuity planningDesirableWorking knowledge of OSHA or injury classification systemsExperience in delivering training or holding relevant training qualificationsTHE BENEFITSWorking with a large global company means you can be assured that we have an attractive benefits program!

This includes comprehensive learning & development offerings, a variety of recognition programs and company discounts, an excellent salary benchmarking matrix and at this management level also includes an incentive bonus scheme!

You can read all about these here : Why work at CompassWe are committed to providing a recruitment process that is fair, equitable and accessible for all.

If you require adjustmentsor alternative methods of communication in the recruitment process, please reach out to us on either 1300TALENT

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