Head of Operations

Introduction

Steadfast Goldseal is a wholly owned subsidiary of Steadfast. Steadfast Goldseal represent unwavering commitment and resilience embodying strength and dependability. As a Steadfast entity it stands as a symbol of trust excellence and integrity. Steadfast Goldseal isnt just a name its a promise of quality a guarantee that through every challenge it remains a pillar of support ensuring consistency and reliability.

Steadfast Group is the largest general insurance broker network and the largest underwriting agency group in Australasia with growing operations internationally. We were founded on the belief that a network of brokers would be stronger together and this idea has been the backbone of our culture ever since. We believe that none of us is as good as all of us.

We are leaders of the general insurance broking and underwriting industry and we lead from the front.

About the opportunity

We are seeking a dynamic and strategicHead of Operationsto join Goldseal a division of the Steadfast Group. This cross-functional leadership role is responsible for driving operational excellence managing strategic projects and supporting the General Manager in delivering Goldseals objectives. The ideal candidate will be a strategic and analytical leader with a proven track record in operational excellence risk management and team leadership. They will possess deep knowledge of industry regulations exceptional communication skills and the ability to drive continuous improvement across complex business environments.

Key Responsibilities :

• Oversee day-to-day operations across all teams within the division
• Collaborate with other department heads to align operational goals with company objectives.
• Identify and mitigate operational risks.
• Monitor performance metrics and drive continuous improvement initiatives.
• Ensure compliance with regulatory requirements and proactively manage operational risks.
• Represent Goldseal and Steadfast at industry events internal forums and professional development days.
• Manage and develop team capabilities including performance management training and workforce planning.

Skills and Qualifications :

Benefits

As a valued member of the Steadfast team youll enjoy a comprehensive array of benefits tailored to support your professional and personal well-being. Joining Steadfast means gaining access to :

About us

Our purpose is to create solutions designed to help our businesses and network achieve better outcomes for their clients and the communities we serve from our people processes and culture.

We are committed to providing a workplace where people feel they can bring their whole self to work. We aim to create a diverse work environment in which everyone is treated fairly and with respect and where everyone feels responsible for the reputation and performance of Steadfast.

We are strong supporters of Aboriginal and Torres Strait Islander peoples businesses and communities through our Reconciliation Action Plan. We are also passionate about the environment diversity equity and inclusion and love to give back to charities through the Steadfast Foundation.

We are proud of our Family Friendly Accreditation as well as and our Work180 Endorsement. We are major sponsors of Women in Insurance Young Insurance Professionals Head over Heels the Dive In festival are active members of Champions of Change.

To apply

We are always on the lookout for great talent if you are interested in a confidential conversation regarding career opportunities please email

We believe that our people are our greatest asset. Our people are chosen for their personalities their ethics and professional qualities without any exclusion preferential treatment or discrimination. We are proud to be an equal opportunities employer and do not discriminate by reason of age gender gender identity race sexual orientation nationality religion or disability or any other difference. We encourage applications from all individuals and will provide appropriate assistance for candidates with disabilities or special needs throughout the recruitment process upon request.

Required Experience :

Director

Key Skills

Succession Planning,Growing Experience,Expense Management,Management Experience,Rackspace,Laboratory Management,Senior Leadership,Operations Management,Relationship Management,Leadership Experience,negotiation,Taxonomy

Employment Type : Full-Time

Experience : years

Vacancy : 1