Senior Analyst, Operations Data Insights and Analytics

We're on a mission to bring new and uplifting experiences to our guests, transforming flying from simply 'nice', to something wonderful.

Like any good mission, this one starts with our people.

Which is why we encourage our team to embody the fun, laid back, authentic spirit we've become famous for. Because when they're free to be themselves, they're better able to own their personal responsibilities and go the extra mile to help our guests.

Job Overview

Work type :

Full-Time (Permanent)

Location : Brisbane

Job type :

Senior Analyst, Operations Data Insights and Analytics

Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.

Candidates must be Brisbane based, or willing to relocate.

About the role :

As the Senior Analyst, Operations Data Insights and Analytics, you will play a key role in shaping the future of Virgin Australia by informing operational initiatives and decisions across the airline. Using advanced analytics and strategic thinking, you will identify opportunities to streamline workflows, enhance efficiency, and optimize resources. Reporting through the Operations Continuous Improvement stream, your responsibilities will include analysing data to uncover trends and inefficiencies, developing actionable strategies to address operational challenges like fleet utilization and crew management, and collaborating with teams to align transformation objectives with execution. You will also foster a culture of innovation and data-driven decision-making to support continuous improvement.

You’ll be great for this role if you have :

• Bachelor’s degree in business, data analytics, or a related field.
• Experience in operations strategy or consulting, ideally in aviation or transport.
• Ability to analyse operational data to identify insights and support decision-making.
• Skilled in creating presentations for senior stakeholders.
• Strong communication skills, with the ability to simplify complex ideas for diverse teams.
• Proficient in Excel, PowerBI, and other analytical tools for modelling and reporting.
• Strong stakeholder management and collaboration skills to drive operations transformation initiatives.

Desirable but not required :

What you’ll get from us :

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to) :

When everyone is included, everyone wins

We’re all individuals. And we love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTIQ+ community, and anyone else who wants to join us.

Ready to apply?

Working at Virgin Australia isn't just a job. It's a passion that becomes part of you. Are you ready to join us? Get ready for a rewarding experience. Apply today!

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