Customer Delivery Coordinator - Melbourne

We know how to celebrate our wins

• We are all about flexible working
• We high five you on your work anniversary

We are a business who is crazy about customers. We use disruptive thinking every day to ensure that we are capturing every opportunity to deliver the ultimate experience to our customers and people. We empower our people to

As the Customer Delivery Coordinator you will be responsible for ensuring the delivery of all Vocus Fibre & 3rd Party services & products to business customers within specified timeframes.

You'll live and breathe our crazy about customers value by providing great customer service and communication and help continually improve our provisioning processes and systems.

The role reports to the Team Leader, Service Delivery, and is based in Melbourne, and you have the option to flexibly work from home 3 days a week.

We know how to celebrate our wins and we know learning from our mistakes makes us better. We are all about flexible working and, hand on heart, we practice work life balance. We high five you on your work anniversary and give you a day off. We know time off is important for balance, so we have an option to buy more leave. We embrace your unique style and let you be a master of your own style with no dress code. This is just the tip of the iceberg, so jump on our careers site or LinkedIn to find out more!

We are a challenger business in the Telco and Energy Industry. We listened to our customers and heard that they wanted more from a network, so that's what we've given them.

We now have more than 20,000 km of fibre optic cable laid and operational throughout Australia, 5000 on-net buildings connected to our network.