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Call / Contact Centre Operator
Rashotte HhbcMelbourne, Australia1 day ago
Job descriptionUpdate database to reflect changes to the status of customers and prospective customer Interpret callers' requirements, redirect calls to the appropriate area and respond to straight forward queries. Acting as an escalation point for more experienced Customer Services Officers, to assist in the re-direction and resolution of queries Various administrative duties to support the delivery of customer service Adhere to privacy and abide by code of conduct in relation to sensitive information Previous experience in an Administration / Customer Service role or call centre experience would be advantageous but not essential Ability to communicate with a diverse range of customers and willingness to help Proficient computer skills essential Ability to work cohesively as part of a team Good attention to detail Excellent written and verbal communication skills Fully vaccinated (triple) and full working rights in Australia Must be able to pass a Police Check Job Types Full-time, Part-time Salary 32.00 per hour Benefits Dental insurance Health insurance Life insurance Vision insurance Work from home Monday to Friday Morning shift Overtime pay Performance bonus
Hudson is currently seeking Call / Contact Centre Operators for a Government Department based in Sydney Downtown.
- Immediate start
- Part Time hours 7 am - 1 pm
- Full Time hours 7 am - 3 pm
- Great organisation culture
Main duties :
About you :
Part-time hours : 25 per week
Schedule :
Supplemental pay types :
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Centre Operator • Melbourne, Australia
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