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Customer Service Representative
WestrockMelbourne, Australia14 days ago
Job descriptionInitiating, tracking, organising, prioritising, and monitoring multiple projects through development, production, and fulfilment New product development including management of artwork Processing sales orders and shipping requests Tracking the progress of jobs and providing updates to your customers Gathering and evaluating information and assessing customer needs to make recommendations for cost and production schedules Monitoring and adjusting customer finished goods inventory levels Preparing accurate monthly reports What you will need to succeed You are able to represent our Guiding Principles in your daily work. Intermediate Microsoft Office, Word and Excel skills A passion for delivering excellent customer service The ability to build and maintain internal and external stakeholder relationships Excellent written and verbal communication skills
Due to an internal role transfer we have an available opportunity as a fulltime
- Customer Service Representative.
In this role, you will provide excellent customer service and sales support to our internal and external customers. You will be a key contact for your assigned customers, and the primary liaison between your customers and the internal production, sales and operations teams.
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Customer Service Representative • Melbourne, Australia
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