Rostering Co-Ordinator / Administration Assistant

Are you looking for variety in your role? Do you love engaging with people and building relationships? Can you work under pressure and have a talent for coming up with solutions. Would you like an opportunity to make a difference in your local community? If you answered yes, take the lead and be part of Home Instead!

• Primary Duties, include but are not limited to
• Coordinate client services and CAREGivers schedules.
• Manage incoming requests in a friendly and professional manner.
• Ensure our CAREGivers and clients are matched based on established requirements (such as skills, experience, location and personality).
• Work with key stakeholders providing relevant information from initial requests to end of services.
• Set up and finalise new client schedules.
• Assist the Care Manager and other team members with administration duties as required.
• What we offer
• A small (but growing) team environment; great job satisfaction where you a are making a difference to people living in the community.
• On-going training and development.
• Flexible working arrangements.
• Respectful and supportive atmosphere.
• Growing company.
• Skills and experience
• Previous experience in scheduling / rostering people and / or services in a fast-paced environment would be an advantage, but not essential as full training will be provided.
• Customer service experience.
• Strong organisational, time management and problem-solving skills.
• Office administration experience an advantage.
• Accurate data entry skills and experience in MS Office (Word, excel, outlook)
• Great communication skills and personable telephone manner.
• An interest in and empathy in supporting older and vulnerable people would be an advantage.
• Proven ability to work both autonomously and as part of a team.

To be considered, _you must : _

• Have proficient computer skills, including Microsoft Office and Excel.
• Be a self starter with strong communication, problem solving, time management, conflict resolution skills.
• Be flexible, adaptable and able to remain calm under pressure.
• How to Apply
• Job Types
• Full-time, Permanent
• Salary
• 50,000.00 - $60,000.00 per year

Schedule :

• 8 hour shift

Ability to commute / relocate :

• Hurstville NSW : Reliably commute or planning to relocate before starting work (required)
• Experience
• Microsoft Office : 1 year (preferred)
• Administration : 1 year (preferred)

Work Authorisation :

• Australia (required)